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Document360

COLLAB
Velocity6.3

Document360 rebuilt its API for agents; now it's turning the AI inward on authoring.

apioauthmcpknowledge baseauthoring aienterprise access
◆Current state
Monthly point releases on a steady 12.x line, each a themed bundle rather than a fix list. The last three releases rebuilt the developer-facing surface: an interactive API reference with an in-page Try It! console, a ground-up API v3 with OAuth 2.0 and scoped keys, and a Widget 2.0 embedding architecture now rolling out with a migration deadline. Around that, Eddy AI and the MCP server have been gaining governance controls — reader-group restrictions, workflow permissions, usage analytics — more often than new capabilities.
◆Where it's heading
Two threads run through the year. One makes the knowledge base machine-readable and machine-writable: MCP server, automatic llms.txt, open-an-article-in-ChatGPT-or-Claude, then API v3. The other fences that access with admin controls before enterprise buyers have to ask. The newest release turns the AI inward for the first time — the redesigned Publish dialog puts suggestions and validation in the author's path rather than the reader's, which is a different customer for the same capability.
◆Prediction
The AI suggestions now sitting in the Publish dialog are the obvious candidate to move into the editor itself, and the advanced v3 endpoints sold as an add-on look like the seed of a higher API tier. The Widget 2.0 forced migration is the near-term execution risk, since it puts required technical work on existing customers to a fixed timeline.

◆Recent moves

  1. 2d ago

    Publish dialog folds in AI suggestions and pre-publish checks

    The Publish dialog becomes the single place an article is validated and shipped: metadata, publishing options, one-click Auto Fix on AI suggestions, and upfront warnings for broken links, unresolved comments and reader acknowledgements. Offline and Web Help exports were also brought closer to the live site, restoring heading hierarchy, breadcrumbs, table of contents and RTL direction. A consolidation release after three months of API work.

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  2. 9d ago

    API v3 rebuild adds OAuth 2.0 and scoped API keys

    ⚡ SPARK

    The pivot the whole agent-readability arc was heading toward: scoped keys and OAuth turn programmatic access into something an enterprise security team can approve. Pairing it in the same release with reader-group restrictions on Eddy AI features shows the consistent instinct — widen the access surface, then fence it.

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  3. 16d ago

    Interactive API reference with a rebuilt Try It! console

    The API reference became a working console — three-pane layout, live schema validation as you type, in-console authorization, reusable session variables, and Eddy AI answering endpoint questions inline. It set up the v3 release two weeks later; Document360 is building its documentation product and its API as one thing.

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  4. 1mo ago

    Find and replace spans variables, snippets, and links

    Bulk content operations mature: a single find-and-replace pass now reaches variables, snippets, glossary definitions and hyperlink URLs, with workspace and category filters. The quieter item is readers being able to open an article directly in ChatGPT or Claude — an early move in the same agent-readability thread as llms.txt and MCP.

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  5. 1mo ago

    Native Mermaid diagrams and automatic llms.txt generation

    Mermaid support brings diagramming in-editor with the syntax preserved so diagrams stay editable, while automatic llms.txt generation makes the knowledge base discoverable to agents with no author effort at all. Two features for different audiences, both removing an external dependency.

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  6. 2mo ago

    MCP server gains publishing and workflow controls

    MCP moved past read-and-draft into the full content lifecycle — list workflow statuses, assign reviewers, move articles through stages, publish and unpublish, all from an assistant conversation. This is the release that made the MCP server somewhere work gets completed rather than just a search endpoint.

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