DoneDone
Shared inbox and issue tracker for customer support and project teams.
Small, customer-requested fixes all summer — then the first automation engine.
◆Recent moves
- 11d ago
New: Workflow Automations!
The first automation in the product: moving a task or conversation into a status can now set a due date and attach Checklist Templates. It is a narrow trigger-and-action pair rather than a general rules engine, but it converts the templates work from earlier in the summer into something that runs without a person.
- 15d ago
Include tags in CSV exports!
Tags are included when exporting tasks and conversations to CSV, shipped straight from a customer request. Minor, and typical of how this product's backlog gets set.
- 28d ago
Checklist Templates just got a little easier to manage.
Checklist items can be dragged into order before a template is saved. Small on its own, but it is the groundwork that makes templates worth automating three weeks later.
- 2mo ago
Kanban Collapse Columns
Kanban columns can be collapsed to hide completed or low-activity stages. A view-density fix in the same family as the sort options and the activity-feed change around it.
- 2mo ago
Actions Are Now Hidden by Default
Status changes and assignments are hidden from activity feeds by default, leaving the Comments tab to comments. A default-setting change with the full history still available behind a toggle.
- 2mo ago
New Kanban Sort Options are Here ✔️
Kanban boards gain sorting by updated, created, due date, title, assignee, priority and custom fields. A real expansion of how teams can organize a board, and part of the same view-control run as the collapsible columns.