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Envoy

HR
Velocity5.0

Envoy centralizes emergency response settings across every office.

workplace managementphysical securityemergency responsemulti-location admincompliance
◆Current state
Envoy is a workplace platform that has grown from visitor sign-in into physical security, compliance and emergency response. Its newest release lets admins configure emergency response teams for all locations from the Global overview, after emergency-notification settings went global in early October.
◆Where it's heading
Envoy is moving admin control from individual sites to the organization level, starting with the safety features that multi-site enterprises are audited on. Alongside this, it keeps adding access-control and security integrations such as Genetec and Cove, which make the front desk part of the security stack.
◆Prediction
Expect more settings to move into the Global overview, such as visitor policies and screening, along with additional access-control integrations.

◆Recent moves

  1. 7d ago

    Manage emergency response teams across multiple locations

    Admins can configure emergency response teams for every location from the Global overview, and team members get two-way chat for incidents at their site. It continues the move from site-by-site setup to organization-wide safety configuration.

    View source ↗
  2. 26d ago

    Set global configurations for emergency notifications

    Emergency-notification and phone-collection settings can now be managed centrally across locations. It extends the global-admin pattern into Envoy Response, aimed at multi-site enterprises.

    View source ↗
  3. 28d ago

    Genetec integration now available in the EU

    Bringing the Genetec Security Desk integration to EU customers opens the visitor-to-security-identity sync to European enterprise accounts. It is geographic expansion of an existing capability.

    View source ↗
  4. 28d ago

    Cove access control integration

    Visitor invites now sync to Cove and access activates on sign-in. It adds another access-control system to Envoy's integration list, strengthening its role as the trigger for physical access.

    View source ↗
  5. 1mo ago

    Automatic badge printing settings

    Sign-in flows can now turn off badge auto-printing while keeping the printer paired, with on-demand printing from the dashboard. It is a practical front-desk option for sites that badge only some visitors.

    View source ↗
  6. 1mo ago

    Upload documents on a visitor's behalf — as an admin

    Admins can now upload required documents for a visitor directly on the invite or entry. It closes a gap in the compliance workflow when visitors cannot complete uploads themselves.

    View source ↗