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Hatz AI

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Velocity6.3

Hatz AI is building a governed, white-label AI layer for managed service providers

mspmodel-gatewaygovernancephone-agentsusage-based-billingmulti-tenant
◆Current state
Hatz AI's recurring themes are multi-tenant governance, a broad model gateway, and voice/phone agents. Recent releases added Claude Sonnet 5 and seven more models, per-role model restrictions, usage-based billing, and agents embedded in workflows, alongside steady phone-agent features like multi-department routing and post-call workflows. Model availability also swings with external compliance — Fable 5 was added, then disabled under a US government directive.
◆Where it's heading
The direction is a governed, white-label AI layer for MSPs: admins control which models and integrations each tenant and role can use, billing is moving to usage-based, and agents are being pushed into both workflows and phone channels. The sustained phone-agent investment suggests voice is a growing pillar next to chat and workflow automation.
◆Prediction
Expect more tenant- and role-level governance, deeper phone-agent automation, and continued rapid model onboarding gated by admin controls.

◆Recent moves

  1. 17h ago

    Phone Agent Caller Memory and Business Hours, Smarter Auto-LLM Routing, Human-In-The-Loop Agents

  2. 2d ago

    Claude Sonnet 5, 7 New LLMs, Microsoft 365 Improvements

    Adding Claude Sonnet 5 and seven more models, plus Microsoft 365 improvements, keeps Hatz's gateway current — routine but core to a product whose value is model breadth.

  3. 7d ago

    Block Model by Role, Agents in Workflows, Usage Based Billing, Phone Agent Warm Transfer

    ⚡ SPARK

    Per-role model blocking, agents in workflows, and a move to usage-based billing together push Hatz toward a governed, consumption-priced platform — the clearest step yet in its MSP direction.

  4. 14d ago

    Multi-Department Phone Routing and Built-in Tool Controls

    Multi-department phone routing and built-in tool controls extend the phone-agent product, which is becoming a distinct pillar alongside chat.

  5. 20d ago

    Claude Fable 5 Disabled

    Fable 5 was disabled to comply with a US government directive; other models are unaffected — an externally-driven availability change rather than a product move.

  6. 21d ago

    Phone Agents Post-Call Workflows, Role-Based Integration and Custom MCP Control, Re-run Workflow from Any Step, Integration and Custom MCP Default Settings for Tenant Templates, Outlook Attachment Support

    Post-call workflows, role-based integrations, and custom MCP connectors deepen phone-agent automation and admin control.