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Heymarket

COMMS
Velocity5.0

Business text messaging for teams with shared inbox and automation

www.heymarket.com ↗

Heymarket's feed has gone all-in on SEO explainers, with product news nowhere in the recent window.

business-messagingrcsconversational-aishared-inboxcontent-marketing
◆Current state
The last several weeks are definitional content: what conversational AI is, RCS versus SMS, what a shared inbox does. The most recent real product post in view is Escalations, and before that an RCS campaign walkthrough built on Twilio. Business messaging, a shared team inbox, and AI agents remain the three pillars the content keeps circling.
◆Where it's heading
The publishing mix has shifted away from release notes toward top-of-funnel search content, which makes the feed a poor proxy for shipping velocity. What product signal exists points at AI agents handling routine customer messaging and RCS as the richer channel Heymarket is betting on over plain SMS.
◆Prediction
The repeated RCS and conversational-AI framing suggests the next real release lands in one of those two areas, but the current entries do not support a more specific call.

◆Recent moves

  1. 7d ago

    Conversational AI for customer service: How it works, benefits & use cases

    A definitional explainer on conversational AI for support teams. Search content, not a release.

    View source ↗
  2. 7d ago

    What is RCS vs. SMS messaging for business?

    RCS versus SMS comparison piece. Sets up the channel Heymarket is pushing, but ships nothing.

    View source ↗
  3. 7d ago

    Shared inbox: What is a shared mailbox for teams?

    Shared-inbox explainer aimed at search traffic. Describes an existing product pillar in generic terms.

    View source ↗
  4. 11d ago

    What is conversational AI for business? Definition and how it works

    A second conversational-AI definition post published within days of the first. Content duplication rather than product news.

    View source ↗
  5. 1mo ago

    Create high-impact RCS marketing campaigns in Heymarket using Twilio

    A walkthrough for running RCS campaigns through the existing Twilio integration. Usage guidance for shipped functionality.

    View source ↗
  6. 2mo ago

    How to choose an AI solution for healthcare operations

    Vertical-specific buying advice for healthcare operations. Sales content.

    View source ↗