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Hostaway

PM
Velocity6.3

Hostaway layers an AI CoHost onto a steady stream of property-manager UX polish

short-term-rentalproperty-managementai-assistantmobilereporting
◆Current state
Hostaway ships a genuine, high-frequency product changelog for short-term rental managers. The bulk is UX and workflow refinement: calendar visual indicators, mobile navigation tailored by role, owner-statement and custom-field redesigns, shorter guest links, and multi-unit financial reporting. The standout is AI CoHost, a new AI operational partner that lets managers query their live Hostaway data in natural language and act on it.
◆Where it's heading
Two threads run in parallel: a disciplined design-standardization and mobile push, and a growing AI layer, from earlier AI sentiment and escalations in the inbox to the new conversational CoHost over business data. Hostaway is moving from a management dashboard toward an AI-assisted operations layer while steadily modernizing the existing surface.
◆Prediction
Expect AI CoHost to expand from answering questions toward taking more actions on live data, alongside continued design standardization and deeper channel integrations like Booking.com content sync.

◆Recent moves

  1. 2d ago

    Owner Statements and Auto-Statements Design Update (View and Edit pages)

    Redesigns the Owner Statements and Auto-Statements view and edit pages to match the platform's new design system. Part of the ongoing standardization effort, consistent with the modernization thread.

    View source ↗
  2. 7d ago

    See Unpaid Reservations, Pets & Children at a Glance in the Calendar

    Adds calendar visual indicators (pets, children, unpaid reservations) so managers surface key reservation details without extra clicks. A small but real usability gain on a core daily screen.

    View source ↗
  3. 9d ago

    Introducing: AI CoHost

    ⚡ SPARK

    Launches AI CoHost, an AI operational partner that lets property managers query their live Hostaway data in natural language and act on it. It elevates Hostaway's earlier point AI features into a standalone conversational layer over the business, a directional step toward AI-assisted operations.

    View source ↗
  4. 17d ago

    Smarter Navigation on Mobile, Tailored to Your Role

    Redesigns the mobile bottom navigation to adapt to the user's role, showing property managers and cleaners only the tabs relevant to their work. A focused mobile UX improvement.

    View source ↗
  5. 29d ago

    Owner Statements and Auto-statements Design Update

    Rolls the new design onto the Owner Statements and Auto-Statements list pages, with workflows unchanged. The list-page counterpart to the later view/edit redesign in the same standardization effort.

    View source ↗
  6. 29d ago

    Listing Custom Fields Design Update

    A cosmetic redesign of the listing custom fields page with no workflow or data changes. Purely visual alignment with the new design system.

    View source ↗