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Rootly

INFRA · APIS
Velocity6.3

Rootly pushes its AI incident agent from Slack into the core web app, on every incident

incident-responseai-agenton-callintegrationsenterprise-mobility
◆Current state
Rootly is executing an AI-native incident-response arc: after launching the @Rootly AI agent in Slack, it now embeds a chat agent on every incident in the web app, answering from live incident context. Around that, it is deepening operational depth — Cortex catalog sync, Intune-protected mobile, functionality-based paging, global on-call pay — spanning AI, enterprise mobility, and on-call economics.
◆Where it's heading
The direction is an AI agent that follows responders across every surface — Slack, mobile, and now the core web app — backed by live service context from integrations like Cortex. Alongside the AI bet, Rootly is hardening enterprise readiness (Intune, OAuth 2.0 for MCP) and on-call operations. The through-line is making the assistant, not the dashboard, the primary way responders interact with an incident.
◆Prediction
Expect the web-app agent to gain more actions beyond Q&A (executing steps, drafting comms) and continued catalog and integration depth to feed it richer live context.

◆Recent moves

  1. 2d ago

    Ask anything about an incident, right in the web app.

    Extends the Rootly AI agent from Slack into the web app as a chat panel on every incident, answering from live incident context — propagating the agentic bet into the core product surface.

  2. 10d ago

    Build incident response around your live Cortex catalog.

    Syncs Cortex catalog entities into Rootly so responders work from current service, team, and owner state — deepening the live context the platform (and its agent) can draw on.

  3. 16d ago

    Bring your Intune protection policies to Rootly mobile.

    Enforces Microsoft Intune app-protection policies in the Rootly mobile app without full device enrollment, an enterprise-mobility readiness step.

  4. 23d ago

    Pay calculator for global teams

    Duplicate of the same-day 'Pay calculator for global teams' entry (near-identical title and body); no separate release. Flagged as a feed duplicate.

  5. 23d ago

    Pay calculator for global teams.

    Adds a global on-call pay calculator, extending Rootly's on-call operations surface into compensation for internationally distributed teams.

  6. 29d ago

    @Rootly AI Agent in Slack

    ⚡ SPARK

    The original agentic launch that anchors Rootly's AI-native direction: the @Rootly AI agent arriving in Slack as an incident scribe and commander.