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ShipHero

E-COMM
Velocity8.8

ShipHero is moving the warehouse floor off the desktop and onto the scanner

warehouse-managementmobile-operations3placcess-controlbarcode-scanning
◆Current state
ShipHero is a warehouse management platform for 3PLs and brands, and its August releases cluster around mobile-first floor operations. Direct Zebra printing from the mobile app removes the desktop workstation from barcode printing, with shipping labels and reports stated as in progress. The updated Multi-Item Batch picking flow gained an Enforce All Pick Scans setting that hides manual quantity entry entirely. Alongside those sit administrative controls — per-user API and data export access, restrictions on changing assigned mobile tags — and a rebuilt Automation Rules page giving 3PLs cross-client management.
◆Where it's heading
Two threads are visible. The mobile app is absorbing functions that previously required a desktop, and the company says directly that it intends to remove the desktop from the flow. Separately, the platform is adding levers for administrators to constrain what floor staff can do — enforce scans rather than allow typed quantities, lock tag assignment, gate API access per user. Both point at larger multi-client operations where consistency of process matters more than individual flexibility. Notably, new capability keeps arriving gated behind support requests or the updated MIB flow.
◆Prediction
In-app printing for shipping labels and reports is stated as in progress, making it the most likely next release; the pattern of features requiring support enablement suggests a staged rollout will continue.

◆Recent moves

  1. 1d ago

    New MIB Setting: Enforce All Pick Scans

    Adds a per-user setting that hides manual quantity input during mobile picking, forcing pickers to scan for the full required quantity. It fits the pattern of administrators gaining levers to remove discretion from floor staff, and requires the updated MIB flow that not all accounts have.

  2. 4d ago

    Wholesale — UX improvements

    Expandable item columns, sortable units and expiration date, and live availability counts as manual allocations are adjusted. Small table-level fixes in the Wholesale picking and packing views.

  3. 12d ago

    Print product barcodes from the mobile app via Zebra printers

    Connects Zebra printers to the mobile app over Wi-Fi, IP or Bluetooth Classic, removing the desktop workstation and print-routing tooling from barcode printing. The notes name shipping labels and reports as next, making this the first step of a stated push to eliminate the desktop from floor work.

  4. 12d ago

    Prevent Users from Changing Assigned Tags

    Adds a setting preventing users from changing their assigned tags in the mobile app, requiring app version 2.14.68 or later. A follow-up to mobile tag filters and another administrative lock on floor-level discretion.

  5. 13d ago

    Manage API and data export access per user

    Moves API and data export access to per-user administration, with existing users grandfathered in but new users defaulting to no API access. Flipping the default for new accounts is the substantive part — it changes the security posture for every customer onboarded from here.

  6. 15d ago

    Automation Rule Management Improvements for 3PLs and Brands

    Rebuilds the Automation Rules page so 3PLs can view and manage rules across all client accounts, with bulk activate, deactivate and delete, rule duplication and search. Cross-client management is the piece that matters for operators running many brands from one tenant.