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T

Twenty

CRM
Velocity5.0

Modern open source CRM with a fresh interface designed as an alternative to Salesforce and HubSpot.

twenty.com ↗

Twenty is rebuilding the open-source CRM around AI agents and meeting capture.

crmai-agentsmeeting-recordingopen-sourcebilling-creditsworkflow-automation
◆Current state
Twenty ships broad, roughly biweekly releases that bundle an in-app AI layer, email/calendar sync, a Recall-based call recorder, and a partner marketplace, alongside heavy docs i18n churn. It positions as the open-source alternative to Salesforce and HubSpot. The current releases read as mid-buildout: AI tools that inspect workflow runs, navigate the app, and now run code-interpreter data imports, plus a billing shift toward a credits model.
◆Where it's heading
The arc points at an AI-native CRM with meeting intelligence baked in: the 'meeting bot' was renamed 'call recorder' and its failure handling hardened across breaking changes, while the AI tool surface keeps widening. Messaging is moving to webhook push sync across Gmail, Calendar, and Microsoft, and billing is being re-plumbed around usage credits. The partner marketplace (v2, application-driven matching) is maturing in parallel.
◆Prediction
Expect the next releases to keep expanding the in-app agent (more tools, more autonomous data operations) and to stabilize the call recorder out of its breaking-change churn toward a steady GA. The credits billing work suggests usage-metered AI features are being set up to charge against that balance.

◆Recent moves

  1. 1d ago

    Twenty 2.18: AI code-interpreter bulk import and draft-email sync

    A routine biweekly release whose standouts fit the AI-native arc: reliable bulk data import via a code-interpreter tool and draft-email sync editable in the thread composer, plus continued v2 onboarding, marketplace catalog sync, and a large volume of docs i18n. Incremental rather than directional, but the code-interpreter import nudges the in-app agent toward autonomous data operations.

    View source ↗
  2. 3d ago

    Twenty 2.17.2: add workspaceMember jobTitle field

    A single-fix patch adding a workspaceMember jobTitle field without view-field side effects. Housekeeping between the 2.17 and 2.18 feature releases; no user-visible shift.

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  3. 3d ago

    Twenty 2.17.1: cross-application children fix

    A one-line patch correcting how cross-application children of involved parents are included. Internal correctness fix with no visible product change.

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  4. 4d ago

    Twenty 2.17: billing credits, call recorder, AI workflow-run tools

    A substantial release advancing the billing rework (invoice on seat increase, workspace credit balance) and the AI layer (tools to list and inspect workflow runs), formally renaming the meeting bot to 'call recorder' and adding IMAP support for non-RFC-compliant servers. Consolidates the meeting-capture and credits directions described in the trajectory.

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  5. 8d ago

    Twenty 2.16: partner marketplace v2 and AI navigation tools

    A wide release landing partner marketplace v2 (application-driven matching), webhook push sync for Gmail, Calendar, and Microsoft, expanded AI navigation and tool-output handling, and the first npm pre-release of twenty-ui. Several of the arc's threads — agentic tooling, messaging sync, marketplace — move together here.

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  6. 8d ago

    twenty/v2.16.1: fix(docs): correct typos in multiple files (#22173)

    A patch correcting spelling errors across three documentation files. Pure docs hygiene with no product impact.

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