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UVdesk

SUPPORT
Velocity0.0

Open-source helpdesk and customer support ticketing system with email integration, workflow automation, and a cloud-hosted SaaS edition

UVdesk v1.0.18 adds PHP 8 support and ticket transfer with only one entry visible

helpdeskself-hostedopen-sourceticketingphp
◆Current state
UVdesk is a self-hosted help desk platform. The single catalog entry is v1.0.18 from October 2021, which packed PHP 8 compatibility, ticket transfer via workflow rules, a cache-clear dashboard button, saved reply search, and two dozen bug fixes. With only one visible release, the project's current development activity is opaque.
◆Where it's heading
Without multiple entries, it is unclear whether UVdesk is actively maintained or effectively stalled. A v1.0.18 release in 2021 that includes PHP 8 compatibility suggests the team was addressing technical debt at the time. Whether development has continued past this point cannot be determined from the available data.
◆Prediction
Unclear. If active, a v1.1.x or v1.0.19 release would be the next natural step. The absence of more recent catalog entries suggests either infrequent releases or reduced development activity.

◆Recent moves

  1. 5y ago

    Stable Release v1.0.18

    Stable release v1.0.18 adds PHP 8 compatibility, ticket transfer via workflow rules, a cache-clear button on the dashboard, saved reply search, and fixes for over twenty reported issues spanning mail handling, attachments, authentication, and installation. A wide-ranging update that addressed both feature gaps and technical debt.

    View source ↗