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Znuny alternatives

The best Znuny alternatives in it service management, ranked by Sparkpulse's velocity_score.

Updated Oct 28, 2026

Looking for the best alternatives to Znuny? Sparkpulse tracks and ranks 4 alternatives in it service management by shipping velocity — how frequently each ships meaningful updates, verified from official changelogs. For reference, Znuny shipped 0 meaningful updates in the last 30 days and carries a velocity score of 0.0 out of 10 in 2026. The alternatives below are ranked the same way, so you're comparing real release momentum, not marketing claims.

About Znuny

Znuny's latest releases are security dependency patches across two supported lines.

Znuny, the OTRS-derived help desk, patched both its 7.3 and 6.5 branches on the same day in July. Both releases update the Crypt::PasswdMD5 CPAN module from 1.40 to 1.44 for security reasons. Only these two releases are visible, so there isn't enough history to describe a feature direction.

Velocity 0.0 · Last update 24d ago

Read the full Znuny trajectory →

Top 4 alternatives to Znuny

Ranked by recent ship velocity. Tap any card for the full editorial breakdown, or pivot to a head-to-head.

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Znuny vs alternatives — shipping velocity at a glance

Velocity score (0–10) and meaningful releases shipped in the last 30 days, from official changelogs. Higher = shipping faster.

ProductVelocitySparks · 30dFocus areasLatest release
Znuny (baseline)0.00itsmhelp-desksecurity—
OneUptime5.00incident managementon-callai triage—
Zabbix5.00monitoringltsrelease-cadence—
GLPI5.00itsmopen sourcemajor release—
OTOBO2.50itsmhelpdeskopen-source—

The 4 best Znuny alternatives, in depth

1. OneUptime · velocity 5.0

OneUptime tests an AI hold on paging: the AI takes the incident first, a Page now button overrides.

Its velocity score of 5.0/10 reflects longer-term release cadence.

Where Znuny leans on itsm, help desk and security, OneUptime focuses on incident management, on call and ai triage.

OneUptime and Znuny have shipped at a similar pace over the last 30 days, so the decision comes down to fit and feature depth.

2. Zabbix · velocity 5.0

Zabbix 8.0 reaches its second release candidate while three LTS branches keep a monthly beat.

Its velocity score of 5.0/10 reflects longer-term release cadence.

Where Znuny leans on itsm, help desk and security, Zabbix focuses on monitoring, lts and release cadence.

Zabbix and Znuny have shipped at a similar pace over the last 30 days, so the decision comes down to fit and feature depth.

3. GLPI · velocity 5.0

GLPI 12 is in release-candidate polish, and rc2 and rc3 changed nothing in the headline scope.

Its velocity score of 5.0/10 reflects longer-term release cadence.

Where Znuny leans on itsm, help desk and security, GLPI focuses on itsm, open source and major release.

GLPI and Znuny have shipped at a similar pace over the last 30 days, so the decision comes down to fit and feature depth.

4. OTOBO · velocity 2.5

OTOBO 11.1 leaves beta with 11.1.1, after three betas since June.

Its velocity score of 2.5/10 reflects longer-term release cadence.

Where Znuny leans on itsm, help desk and security, OTOBO focuses on itsm, helpdesk and open source.

OTOBO and Znuny have shipped at a similar pace over the last 30 days, so the decision comes down to fit and feature depth.

Frequently asked questions

What are the best alternatives to Znuny?

The top Znuny alternatives we currently track in it service management are OneUptime, Zabbix, GLPI, OTOBO, ranked by recent ship velocity.

How is this list of Znuny alternatives ranked?

Alternatives are ranked by Sparkpulse's velocity_score — release cadence + 30-day spark count + sector-relative ship rate.

Can I compare Znuny directly with one of these alternatives?

Yes — every card has a "Compare with Znuny" link to a side-by-side /compare page.