Fourwaves
Fourwaves follows its participant inbox with a week of admin fixes and security hardening.
Comparison · Meetings
3CX vs Element Call
A side-by-side editorial comparison of 3CX and Element Call — release velocity, themes, recent moves, and the top alternatives to consider.
3CX vs Element Call: at a glance
What is 3CX?
3CX is opening the PBX to agents while its feed fills with awards and academy news
3CX is a self-hosted business phone system, and its feed mixes real releases with marketing. The releases have been solid and specific: an MCP server for managing the PBX from an AI client, a choice of SendGrid or Zoho for system email, department-level music on hold. Around them sit a G2 badge announcement, an academy launch and a walkthrough for adding a customer service AI agent to an existing setup.
What is Element Call?
Element Call starts moving to new LiveKit transports and falls back to remote SFUs when needed.
Element Call ships a release candidate roughly every two to three weeks. v0.28.1-rc.1 adds a breaking change that falls back to publishing media on a remote SFU when possible, supports migrating to new LiveKit transport types and endpoints, and fixes room v12 power-level compatibility. It also brings in a MatrixRTC SDK and patches several dependency security advisories. The previous rc added a quick audio menu and redacted analytics IDs from rageshakes.
3CX vs Element Call: editorial side-by-side
3CX
7.5MEETINGS
3CX is opening the PBX to agents while its feed fills with awards and academy news
◆ Current state
3CX is a self-hosted business phone system, and its feed mixes real releases with marketing. The releases have been solid and specific: an MCP server for managing the PBX from an AI client, a choice of SendGrid or Zoho for system email, department-level music on hold. Around them sit a G2 badge announcement, an academy launch and a walkthrough for adding a customer service AI agent to an existing setup.
◆ Where it's heading
The AI thread is the one with direction. An MCP server for the PBX makes administration something an assistant performs rather than a console task, and the customer-service agent guide extends the same idea to the call path itself. The rest is steady administrative polish — email provider choice, per-department hold music — which is what a self-hosted product ships between larger moves. The award and academy posts carry no product content and should not be read as cadence.
◆ Prediction
With an MCP server for administration and a documented path for a customer service agent, the obvious gap is the two meeting — call handling driven by the same MCP surface rather than a separately configured agent.
Element Call
5.0MEETINGS
Element Call starts moving to new LiveKit transports and falls back to remote SFUs when needed.
◆ Current state
Element Call ships a release candidate roughly every two to three weeks. v0.28.1-rc.1 adds a breaking change that falls back to publishing media on a remote SFU when possible, supports migrating to new LiveKit transport types and endpoints, and fixes room v12 power-level compatibility. It also brings in a MatrixRTC SDK and patches several dependency security advisories. The previous rc added a quick audio menu and redacted analytics IDs from rageshakes.
◆ Where it's heading
With the MatrixRTC protocol cutover finished in August, the team is now working on the media transport layer itself: how calls find and publish to SFUs and how LiveKit endpoints change underneath them. Packaging the RTC logic as an SDK suggests it is meant to be reused beyond the Element Call app.
◆ Prediction
Expect a 0.28.1 final and follow-ups to the LiveKit transport migration; whether the MatrixRTC SDK gets its own release isn't clear from the entries.
Alternatives to 3CX and Element Call
Other Meetings products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either 3CX or Element Call.
HOMER
HOMER 11.0.369 fixes S3 auth on Ceph-based storage and stops compaction memory growth.
JW Player
JW Player moves CMAF VOD into the dashboard, adds AV1, and opens Broadcast Live to audio-only feeds.
rtpengine
rtpengine opens the mr26.3 branch with a rollback message and leaner call state.
Nextcloud Talk Desktop
Nextcloud Talk Desktop 2.3.3 adds accessibility options and bundles Talk v25.0.6.
Nextcloud Talk
Nextcloud Talk patches v22 and v23 while v25 stable sits five weeks past its last RC.
See all 3CX alternatives → · See all Element Call alternatives →
Recent activity from 3CX and Element Call
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 2d agoElement CallElement Call 0.28.1 rc adds remote-SFU fallback and LiveKit migration
- 23d agoElement CallQuick audio menu, bell reaction sound and redacted analytics IDs
- 1mo agoElement Callv0.26.1-rc.1
- 1mo agoElement Callv0.26.0-rc.2
- 1mo agoElement Callv0.26.0-rc.1
- 1mo ago3CX3CX Earns 39 Badges in G2 Fall 2026 Reports
- 1mo ago3CXChoose SendGrid or Zoho as your 3CX System Email Provider
- 2mo agoElement CallMatrixRTC legacy mode removed — all calls now run on the new protocol ⚡
- 2mo ago3CXDepartment Music on Hold Comes to 3CX
- 2mo ago3CXNew 3CX Academy Is Now Live
- 2mo ago3CX3CX MCP Server: Manage Your PBX With AI ⚡
- 2mo ago3CXAdding a 3CX Customer Service AI Agent Into Your Workflow
Frequently asked questions
What is the difference between 3CX and Element Call?
They serve adjacent needs but don't currently overlap on shipped themes. 3CX is currently shipping more aggressively (velocity 7.5 vs 5.0), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is 3CX better than Element Call?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. 3CX is currently shipping more aggressively (velocity 7.5 vs 5.0), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other Meetings products to evaluate alongside.
What are the best alternatives to 3CX?
Top 3CX alternatives in Meetings are ranked by recent ship velocity. Browse the "3CX alternatives" section above for the current picks, or visit /alternatives/3cx for the full list with editorial commentary on each.
What are the best alternatives to Element Call?
Top Element Call alternatives in Meetings are ranked by recent ship velocity. Browse the "Element Call alternatives" section above for the current picks, or visit /alternatives/element-call for the full list with editorial commentary on each.