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Comparison · Meetings

3CX vs Lark

A side-by-side editorial comparison of 3CX and Lark — release velocity, themes, recent moves, and the top alternatives to consider.

3CX vs Lark: at a glance

Feature3CXLark
SectorMeetingsMeetings
Velocity score6.30.0
Sparks · 30d00
Top themesvoip, ai-agents, self-hosted, mcpcollaboration suite, lark base, automations, dashboards
Last editorial update1d ago3mo ago
WebsiteVisit →Visit →

What is 3CX?

3CX is rebuilding around an AI Server, and it just handed the channel the AI edition to sell.

Recent releases split between the AI Server — sizing guidance, deployment updates, MCP and admin control in the V20 Update 10 alpha — and steady client work, most recently the V5.8 softphone beta with one-click SSO and outbound number choice. Packaging moved too: partner and distributor NFR subscriptions were replaced with the AI Edition.

Read the full 3CX trajectory →

What is Lark?

Lark concentrates monthly updates on Base — automation branching, mobile dashboards, layout reset — while the collaboration suite holds steady.

Lark's monthly update cadence is centered on Lark Base, the suite's no-code data tool. V7.65 adds advanced formatting and branch settings to Base automations; V7.64 makes dashboard charts interactive on the mobile app; V7.62 ships one-click reset for custom Base record detail page layouts; V7.63 introduces AHA PC Doctor as an in-app self-service troubleshooter. V7.60 polishes image highlights in comments and V7.59 expands message-sending options in Base automated workflows.

Read the full Lark trajectory →

3CX vs Lark: editorial side-by-side

3
3CX
MEETINGS
6.3

3CX is rebuilding around an AI Server, and it just handed the channel the AI edition to sell.

◆ Current state

Recent releases split between the AI Server — sizing guidance, deployment updates, MCP and admin control in the V20 Update 10 alpha — and steady client work, most recently the V5.8 softphone beta with one-click SSO and outbound number choice. Packaging moved too: partner and distributor NFR subscriptions were replaced with the AI Edition.

◆ Where it's heading

The AI Server is being treated as infrastructure customers deploy themselves rather than a hosted add-on, with hardware guidance, dedicated deployment tooling and an MCP endpoint for connecting assistants. Putting the AI Edition into partner hands and easing self-managed subscription changes both point at pushing that stack out through the channel rather than upselling it centrally.

◆ Prediction

Expect V20 Update 10 to move from alpha toward release with the AI Server management changes already previewed, and the V5.8 softphone beta to reach general availability.

Lark logo
Lark
MEETINGS
0.0

Lark concentrates monthly updates on Base — automation branching, mobile dashboards, layout reset — while the collaboration suite holds steady.

◆ Current state

Lark's monthly update cadence is centered on Lark Base, the suite's no-code data tool. V7.65 adds advanced formatting and branch settings to Base automations; V7.64 makes dashboard charts interactive on the mobile app; V7.62 ships one-click reset for custom Base record detail page layouts; V7.63 introduces AHA PC Doctor as an in-app self-service troubleshooter. V7.60 polishes image highlights in comments and V7.59 expands message-sending options in Base automated workflows.

◆ Where it's heading

Lark is investing heavily in Base's automation depth and admin ergonomics — branch settings, granular automation triggers, mobile-first dashboard interaction, layout management. Earlier versions in the index (V7.51 AI in Base, V7.55 new workspaces, V7.58 condition-group permissions) confirm Base as the consistent center of feature work. The broader collaboration suite (chat, docs, calendar) is held steady while Base evolves.

◆ Prediction

Expect more agentic AI inside Base (extending the V7.51 thread), continued mobile parity with desktop dashboards, and deeper automation features — multi-step branching with conditions, more third-party connectors. Self-service support (PC Doctor) is likely to expand to mobile and Mac.

Alternatives to 3CX and Lark

Other Meetings products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either 3CX or Lark.

See all 3CX alternatives → · See all Lark alternatives →

Recent activity from 3CX and Lark

Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.

  1. 2d ago3CX3CX Softphone V5.8 BETA: One-Click SSO, Outbound Number Choice & Clearer Settings
  2. 12d ago3CX3CX AI Server - Speed and Response Time
  3. 13d ago3CXPartner and Distributor NFR ENT+ Subscriptions Replaced with AI Edition
  4. 14d ago3CXLatest 3CX Portal Updates: Downgrade SC & Remove Hosting
  5. 15d ago3CX3CX AI Server Upcoming Updates
  6. 16d ago3CX3CX Summer Shutdown Working Hours
  7. 4mo agoLark• V7.65 More advanced formatting and branch settings for Base automations!
  8. 4mo agoLark• V7.64 Interact with dashboard charts on the mobile app!
  9. 5mo agoLark• V7.62 Reset layout for custom Base record details pages in one click
  10. 5mo agoLark• V7.63 AHA PC Doctor is now available to help you resolve common issues easily!
  11. 6mo agoLark• V7.60 Eliminate confusion with image highlights in comments!
  12. 7mo agoLark• V7.59 More advanced options for sending messages using automated workflows in Base

Frequently asked questions

What is the difference between 3CX and Lark?

They serve adjacent needs but don't currently overlap on shipped themes. 3CX is currently shipping more aggressively (velocity 6.3 vs 0.0), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.

Is 3CX better than Lark?

Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. 3CX is currently shipping more aggressively (velocity 6.3 vs 0.0), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other Meetings products to evaluate alongside.

What are the best alternatives to 3CX?

Top 3CX alternatives in Meetings are ranked by recent ship velocity. Browse the "3CX alternatives" section above for the current picks, or visit /alternatives/3cx for the full list with editorial commentary on each.

What are the best alternatives to Lark?

Top Lark alternatives in Meetings are ranked by recent ship velocity. Browse the "Lark alternatives" section above for the current picks, or visit /alternatives/lark for the full list with editorial commentary on each.