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Comparison · it-service-management

GLPI vs OneUptime

A side-by-side editorial comparison of GLPI and OneUptime — release velocity, themes, recent moves, and the top alternatives to consider.

Shared themes:open source

GLPI vs OneUptime: at a glance

FeatureGLPIOneUptime
Sectorit-service-managementit-service-management
Velocity score5.05.0
Sparks · 30d00
Top themesitsm, open source, major release, security hardeningincident management, on-call, ai triage, observability
Last editorial update27d ago21h ago
WebsiteVisit →Visit →

What is GLPI?

GLPI 12 is in release-candidate polish, and rc2 and rc3 changed nothing in the headline scope.

GLPI is three release candidates into its 12.0 major version, with rc1 through rc3 published roughly two weeks apart. The announced scope is the same in all three: a reworked knowledge base, a sessions manager, sudo mode, a reworked OLA model, broad security hardening against SQL injection and CSRF, and some accessibility work. Each RC carries an explicit warning not to use it in production.

Read the full GLPI trajectory →

What is OneUptime?

OneUptime tests an AI hold on paging: the AI takes the incident first, a Page now button overrides.

OneUptime ships a build per merge, and most recent builds are fixes, formatting passes and release merges. The newest is test-only, but it documents a feature: an 'OneUptime AI is on it' notice on incident and alert pages that tells responders when held on-call pages will fire, with a Page now button to escalate immediately. The prior week brought a SendGrid delivery fix and simplicity passes on incidents, on-call and role assignment.

Read the full OneUptime trajectory →

GLPI vs OneUptime: editorial side-by-side

G
GLPI
IT-SERVICE-MANAGEMENT
5.0

GLPI 12 is in release-candidate polish, and rc2 and rc3 changed nothing in the headline scope.

◆ Current state

GLPI is three release candidates into its 12.0 major version, with rc1 through rc3 published roughly two weeks apart. The announced scope is the same in all three: a reworked knowledge base, a sessions manager, sudo mode, a reworked OLA model, broad security hardening against SQL injection and CSRF, and some accessibility work. Each RC carries an explicit warning not to use it in production.

◆ Where it's heading

The scope froze at rc1, so the later candidates are stabilization passes on the road to a 12.0 general release. The highlights lean toward admin control and security, with sessions manager, sudo mode and hardening, rather than end-user ticketing features. That fits an ITSM tool used in environments where privileged access is audited.

◆ Prediction

A 12.0.0 general release or a further RC is the next likely step given the two-week RC cadence; the entries don't say when RCs will stop.

O
OneUptime
IT-SERVICE-MANAGEMENT
5.0

OneUptime tests an AI hold on paging: the AI takes the incident first, a Page now button overrides.

◆ Current state

OneUptime ships a build per merge, and most recent builds are fixes, formatting passes and release merges. The newest is test-only, but it documents a feature: an 'OneUptime AI is on it' notice on incident and alert pages that tells responders when held on-call pages will fire, with a Page now button to escalate immediately. The prior week brought a SendGrid delivery fix and simplicity passes on incidents, on-call and role assignment.

◆ Where it's heading

Two threads run through the builds: simplifying the core incident and access-control screens, and putting an AI step in front of human paging. Gating the notice on on-call read permission and per-record scope suggests the AI hold is meant for production teams, not a demo.

◆ Prediction

Expect the AI hold to surface in release notes and settings, likely with controls for how long the AI holds a page before escalating. The feed does not yet show when it ships to all users.

Alternatives to GLPI and OneUptime

Other it-service-management products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either GLPI or OneUptime.

See all GLPI alternatives → · See all OneUptime alternatives →

Recent activity from GLPI and OneUptime

Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.

  1. 1d agoOneUptimeBuild 9353: Docker ingress prune fix
  2. 1d agoOneUptimeBuild 9350: tests for the AI hold-on-paging notice
  3. 2d agoOneUptimeBuild 9341: code formatting pass
  4. 2d agoOneUptimeBuild 9335: SendGrid emails no longer rejected over inline logos
  5. 3d agoOneUptimeBuild 9330: follow-ups across incidents, alerts and on-call
  6. 8d agoOneUptimeBuild 9278: incident status page picker test fix
  7. 29d agoGLPIGLPI 12.0 release candidate 3
  8. 1mo agoGLPIGLPI 12.0 release candidate 2
  9. 1mo agoGLPIGLPI 12.0 RC1: knowledge base rework, sudo mode, sessions

Frequently asked questions

What is the difference between GLPI and OneUptime?

Both compete on the same themes — open source — within it-service-management. GLPI and OneUptime are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.

Is GLPI better than OneUptime?

Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. GLPI and OneUptime are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other it-service-management products to evaluate alongside.

What are the best alternatives to GLPI?

Top GLPI alternatives in it-service-management are ranked by recent ship velocity. Browse the "GLPI alternatives" section above for the current picks, or visit /alternatives/glpi for the full list with editorial commentary on each.

What are the best alternatives to OneUptime?

Top OneUptime alternatives in it-service-management are ranked by recent ship velocity. Browse the "OneUptime alternatives" section above for the current picks, or visit /alternatives/oneuptime for the full list with editorial commentary on each.