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Comparison · it-service-management
OneUptime vs OTOBO
A side-by-side editorial comparison of OneUptime and OTOBO — release velocity, themes, recent moves, and the top alternatives to consider.
OneUptime vs OTOBO: at a glance
What is OneUptime?
OneUptime tests an AI hold on paging: the AI takes the incident first, a Page now button overrides.
OneUptime ships a build per merge, and most recent builds are fixes, formatting passes and release merges. The newest is test-only, but it documents a feature: an 'OneUptime AI is on it' notice on incident and alert pages that tells responders when held on-call pages will fire, with a Page now button to escalate immediately. The prior week brought a SendGrid delivery fix and simplicity passes on incidents, on-call and role assignment.
What is OTOBO?
OTOBO 11.1 leaves beta with 11.1.1, after three betas since June.
OTOBO tagged 11.1.1 on Oct 26, the first non-beta 11.1 release in the feed after betas in June, July and September; no 11.1.0 final appears. Releases come as bare GitHub tags without notes, so what 11.1 changes isn't visible here. The project also maintains the 11.0 and 10.1 branches.
OneUptime vs OTOBO: editorial side-by-side
OneUptime
5.0IT-SERVICE-MANAGEMENT
OneUptime tests an AI hold on paging: the AI takes the incident first, a Page now button overrides.
◆ Current state
OneUptime ships a build per merge, and most recent builds are fixes, formatting passes and release merges. The newest is test-only, but it documents a feature: an 'OneUptime AI is on it' notice on incident and alert pages that tells responders when held on-call pages will fire, with a Page now button to escalate immediately. The prior week brought a SendGrid delivery fix and simplicity passes on incidents, on-call and role assignment.
◆ Where it's heading
Two threads run through the builds: simplifying the core incident and access-control screens, and putting an AI step in front of human paging. Gating the notice on on-call read permission and per-record scope suggests the AI hold is meant for production teams, not a demo.
◆ Prediction
Expect the AI hold to surface in release notes and settings, likely with controls for how long the AI holds a page before escalating. The feed does not yet show when it ships to all users.
OTOBO
2.5IT-SERVICE-MANAGEMENT
OTOBO 11.1 leaves beta with 11.1.1, after three betas since June.
◆ Current state
OTOBO tagged 11.1.1 on Oct 26, the first non-beta 11.1 release in the feed after betas in June, July and September; no 11.1.0 final appears. Releases come as bare GitHub tags without notes, so what 11.1 changes isn't visible here. The project also maintains the 11.0 and 10.1 branches.
◆ Where it's heading
OTOBO has released in batches across three branches (10.1, 11.0, 11.1 beta) roughly every two months. With 11.1 now on a patch number, upcoming batches should treat 11.1 as the main line while 11.0 and 10.1 get maintenance patches.
◆ Prediction
Expect 11.1.2 alongside 11.0.19 and 10.1.20 in the next batch. Whether 10.1 support ends now that 11.1 is out is unclear from the entries.
Alternatives to OneUptime and OTOBO
Other it-service-management products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either OneUptime or OTOBO.
Znuny
Znuny's latest releases are security dependency patches across two supported lines.
GLPI
GLPI 12 is in release-candidate polish, and rc2 and rc3 changed nothing in the headline scope.
See all OneUptime alternatives → · See all OTOBO alternatives →
Recent activity from OneUptime and OTOBO
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 1d agoOneUptimeBuild 9353: Docker ingress prune fix
- 1d agoOneUptimeBuild 9350: tests for the AI hold-on-paging notice
- 2d agoOneUptimeBuild 9341: code formatting pass
- 2d agoOneUptimeBuild 9335: SendGrid emails no longer rejected over inline logos
- 3d agoOTOBOOTOBO 11.1.1: first stable tag on the 11.1 line
- 3d agoOneUptimeBuild 9330: follow-ups across incidents, alerts and on-call
- 8d agoOneUptimeBuild 9278: incident status page picker test fix
- 1mo agoOTOBOOTOBO 11.1.0 beta 3
- 1mo agoOTOBOOTOBO 11.0.18 maintenance release
- 1mo agoOTOBOOTOBO 10.1.19 maintenance release
- 3mo agoOTOBOOTOBO 11.1.0 beta 2
- 3mo agoOTOBOOTOBO 11.0.17 maintenance release
Frequently asked questions
What is the difference between OneUptime and OTOBO?
They serve adjacent needs but don't currently overlap on shipped themes. OneUptime is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is OneUptime better than OTOBO?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. OneUptime is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other it-service-management products to evaluate alongside.
What are the best alternatives to OneUptime?
Top OneUptime alternatives in it-service-management are ranked by recent ship velocity. Browse the "OneUptime alternatives" section above for the current picks, or visit /alternatives/oneuptime for the full list with editorial commentary on each.
What are the best alternatives to OTOBO?
Top OTOBO alternatives in it-service-management are ranked by recent ship velocity. Browse the "OTOBO alternatives" section above for the current picks, or visit /alternatives/otobo for the full list with editorial commentary on each.