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Comparison · it-service-management
GLPI vs OTOBO
A side-by-side editorial comparison of GLPI and OTOBO — release velocity, themes, recent moves, and the top alternatives to consider.
Shared themes:itsm
GLPI vs OTOBO: at a glance
What is GLPI?
GLPI 12 is in release-candidate polish, and rc2 and rc3 changed nothing in the headline scope.
GLPI is three release candidates into its 12.0 major version, with rc1 through rc3 published roughly two weeks apart. The announced scope is the same in all three: a reworked knowledge base, a sessions manager, sudo mode, a reworked OLA model, broad security hardening against SQL injection and CSRF, and some accessibility work. Each RC carries an explicit warning not to use it in production.
What is OTOBO?
OTOBO 11.1 leaves beta with 11.1.1, after three betas since June.
OTOBO tagged 11.1.1 on Oct 26, the first non-beta 11.1 release in the feed after betas in June, July and September; no 11.1.0 final appears. Releases come as bare GitHub tags without notes, so what 11.1 changes isn't visible here. The project also maintains the 11.0 and 10.1 branches.
GLPI vs OTOBO: editorial side-by-side
GLPI
5.0IT-SERVICE-MANAGEMENT
GLPI 12 is in release-candidate polish, and rc2 and rc3 changed nothing in the headline scope.
◆ Current state
GLPI is three release candidates into its 12.0 major version, with rc1 through rc3 published roughly two weeks apart. The announced scope is the same in all three: a reworked knowledge base, a sessions manager, sudo mode, a reworked OLA model, broad security hardening against SQL injection and CSRF, and some accessibility work. Each RC carries an explicit warning not to use it in production.
◆ Where it's heading
The scope froze at rc1, so the later candidates are stabilization passes on the road to a 12.0 general release. The highlights lean toward admin control and security, with sessions manager, sudo mode and hardening, rather than end-user ticketing features. That fits an ITSM tool used in environments where privileged access is audited.
◆ Prediction
A 12.0.0 general release or a further RC is the next likely step given the two-week RC cadence; the entries don't say when RCs will stop.
OTOBO
2.5IT-SERVICE-MANAGEMENT
OTOBO 11.1 leaves beta with 11.1.1, after three betas since June.
◆ Current state
OTOBO tagged 11.1.1 on Oct 26, the first non-beta 11.1 release in the feed after betas in June, July and September; no 11.1.0 final appears. Releases come as bare GitHub tags without notes, so what 11.1 changes isn't visible here. The project also maintains the 11.0 and 10.1 branches.
◆ Where it's heading
OTOBO has released in batches across three branches (10.1, 11.0, 11.1 beta) roughly every two months. With 11.1 now on a patch number, upcoming batches should treat 11.1 as the main line while 11.0 and 10.1 get maintenance patches.
◆ Prediction
Expect 11.1.2 alongside 11.0.19 and 10.1.20 in the next batch. Whether 10.1 support ends now that 11.1 is out is unclear from the entries.
Alternatives to GLPI and OTOBO
Other it-service-management products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either GLPI or OTOBO.
Recent activity from GLPI and OTOBO
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 3d agoOTOBOOTOBO 11.1.1: first stable tag on the 11.1 line
- 29d agoGLPIGLPI 12.0 release candidate 3
- 1mo agoGLPIGLPI 12.0 release candidate 2
- 1mo agoOTOBOOTOBO 11.1.0 beta 3
- 1mo agoOTOBOOTOBO 11.0.18 maintenance release
- 1mo agoOTOBOOTOBO 10.1.19 maintenance release
- 1mo agoGLPIGLPI 12.0 RC1: knowledge base rework, sudo mode, sessions
- 3mo agoOTOBOOTOBO 11.1.0 beta 2
- 3mo agoOTOBOOTOBO 11.0.17 maintenance release
Frequently asked questions
What is the difference between GLPI and OTOBO?
Both compete on the same themes — itsm — within it-service-management. GLPI is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is GLPI better than OTOBO?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. GLPI is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other it-service-management products to evaluate alongside.
What are the best alternatives to GLPI?
Top GLPI alternatives in it-service-management are ranked by recent ship velocity. Browse the "GLPI alternatives" section above for the current picks, or visit /alternatives/glpi for the full list with editorial commentary on each.
What are the best alternatives to OTOBO?
Top OTOBO alternatives in it-service-management are ranked by recent ship velocity. Browse the "OTOBO alternatives" section above for the current picks, or visit /alternatives/otobo for the full list with editorial commentary on each.