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Comparison · E-comm
Hi.Events vs Smile.io
A side-by-side editorial comparison of Hi.Events and Smile.io — release velocity, themes, recent moves, and the top alternatives to consider.
Hi.Events vs Smile.io: at a glance
What is Hi.Events?
Hi.Events 2.0 rc.3 adds paid Enterprise features: reserved seating and a box office.
Hi.Events v2.0.0-rc.3 adds reserved seating with a visual seat-map designer and a browser-based box office with Stripe Terminal card readers, both marked Enterprise and requiring a licence in production. It also adds a per-product purchases view, refunds on manual orders and grouped ticket emails. On 1.x, v1.11.3 refuses to run while the example JWT_SECRET that earlier versions shipped is still configured, since anyone could forge sessions with it, and v1.11.2 rebuilt on patched PHP.
What is Smile.io?
Smile is growing by wiring itself into everyone else's app — including Shopify's AI assistant.
Almost everything on this feed is joint content with another Shopify app: Redo on abandoned carts, Stay AI on subscription churn, Loop on returns, Digioh on zero-party data, Judge.me on reviews. Each follows the same structure — take a moment in the customer lifecycle that another vendor owns, and attach loyalty enrolment or point earning to it. The exception is a genuine product launch, a Sidekick app extension that lets merchants ask Shopify's AI assistant about loyalty program performance.
Hi.Events vs Smile.io: editorial side-by-side
Hi.Events
6.3E-COMM
Hi.Events 2.0 rc.3 adds paid Enterprise features: reserved seating and a box office.
◆ Current state
Hi.Events v2.0.0-rc.3 adds reserved seating with a visual seat-map designer and a browser-based box office with Stripe Terminal card readers, both marked Enterprise and requiring a licence in production. It also adds a per-product purchases view, refunds on manual orders and grouped ticket emails. On 1.x, v1.11.3 refuses to run while the example JWT_SECRET that earlier versions shipped is still configured, since anyone could forge sessions with it, and v1.11.2 rebuilt on patched PHP.
◆ Where it's heading
The 2.0 cycle has gone from structural changes (recurring occurrences, embedded checkout, an API) to venue-grade features, and now to an open-core split between free self-hosting and licensed Enterprise features. The 1.x line is in security-only mode, with users pushed toward 2.0.
◆ Prediction
Expect a 2.0.0 final soon after rc.3, with the Enterprise licence terms spelled out, and 1.x limited to security fixes.
Smile.io
5.0E-COMM
Smile is growing by wiring itself into everyone else's app — including Shopify's AI assistant.
◆ Current state
Almost everything on this feed is joint content with another Shopify app: Redo on abandoned carts, Stay AI on subscription churn, Loop on returns, Digioh on zero-party data, Judge.me on reviews. Each follows the same structure — take a moment in the customer lifecycle that another vendor owns, and attach loyalty enrolment or point earning to it. The exception is a genuine product launch, a Sidekick app extension that lets merchants ask Shopify's AI assistant about loyalty program performance.
◆ Where it's heading
Smile has stopped positioning loyalty as a destination app and started treating it as a layer that attaches to other moments — a return, a cancellation, a review, an abandoned cart. That is a distribution strategy as much as a product one: each integration borrows another vendor's install base and their moment of customer intent. The Sidekick extension extends the same logic to the platform layer, putting loyalty data where merchants are already asking questions rather than making them open Smile.
◆ Prediction
Expect more co-marketed integrations with adjacent Shopify apps on the same lifecycle-moment template, and further work exposing loyalty data through Shopify's own surfaces. Omnichannel recognition across retail and DTC is the thread most likely to become a product push.
Alternatives to Hi.Events and Smile.io
Other E-comm products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Hi.Events or Smile.io.
Foxy
Foxy follows its legacy API lockdown with a FedEx rate-type option.
Virto Commerce
Virto Commerce opens two-factor sign-in to extensions after its Admin UI refresh.
Antavo
Antavo's feed is loyalty-industry commentary; the product rarely appears in it.
Cody
Cody rebuilds its Products module and pipes in-store sales and stock into Google Ads.
CartFlows
Cart Abandonment Recovery Pro 1.3.0 adds an activity log and an email capture popup.
See all Hi.Events alternatives → · See all Smile.io alternatives →
Recent activity from Hi.Events and Smile.io
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 5d agoHi.Eventsv1.11.3: blocks the forgeable example JWT secret
- 5d agoHi.Events2.0 rc.3: reserved seating and box office (Enterprise) ⚡
- 7d agoHi.Eventsv1.11.2: rebuild on patched PHP for two CVEs
- 28d agoHi.Events2.0 rc.2: per-date tickets, tier sequencing, AI moderation
- 2mo agoSmile.ioCart Abandonment Recovery: How Smile and Redo Turn Lost Carts Into Loyalty Members
- 2mo agoHi.Events2.0 rc.1: recurring events, embedded checkout and a REST API ⚡
- 2mo agoSmile.ioSubscription Loyalty Programs: How Smile and Stay AI Keep Subscribers From Canceling
- 2mo agoHi.Events1.11.1: webhook SSRF and export injection fixes
- 3mo agoSmile.ioHow Country Life Natural Foods Drove 39% Higher Order Values With AI-Guided Shopping and Loyalty
- 3mo agoSmile.ioThe Cold-Start Problem: How to Launch a Product When You Have Zero Reviews
- 4mo agoSmile.ioTurn Returns Into Retention: How Smile and Loop Keep Customers Coming Back
- 4mo agoSmile.ioLoyalty data, on demand: Smile launches its Sidekick App Extension for Shopify. ⚡
Frequently asked questions
What is the difference between Hi.Events and Smile.io?
They serve adjacent needs but don't currently overlap on shipped themes. Hi.Events is currently shipping more aggressively (velocity 6.3 vs 5.0), with 1 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Hi.Events better than Smile.io?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Hi.Events is currently shipping more aggressively (velocity 6.3 vs 5.0), with 1 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other E-comm products to evaluate alongside.
What are the best alternatives to Hi.Events?
Top Hi.Events alternatives in E-comm are ranked by recent ship velocity. Browse the "Hi.Events alternatives" section above for the current picks, or visit /alternatives/hi-events for the full list with editorial commentary on each.
What are the best alternatives to Smile.io?
Top Smile.io alternatives in E-comm are ranked by recent ship velocity. Browse the "Smile.io alternatives" section above for the current picks, or visit /alternatives/smile-io for the full list with editorial commentary on each.