Twenty
Twenty 2.52 lets apps run their own account-connection flows and adds inbox sharing.
A side-by-side editorial comparison of Clari and Folk — release velocity, themes, recent moves, and the top alternatives to consider.
Clari's owner puts Salesloft data inside ChatGPT, and prices it as an add-on
This feed is Salesloft's combined monthly release notes post-merger, so Clari updates arrive bundled with Salesloft, Groove, and Copilot changes. The August notes are dominated by CRM plumbing, including automatic Salesforce account linking, self-service custom object controls, and a required migration to a new External Client Application before 2 September, plus the first ChatGPT-facing MCP connector. Clari's own recent additions are narrower: Copilot call scoring in June and an in-app support chatbot in July.
Folk launched an MCP server and a mobile app in the same summer — two distinct distribution bets at once.
Folk shipped MCP integration twice in this window: the original Meet folk MCP in July (connecting CRM data to AI assistants) and a follow-on folk MCP feature that turns interaction history into AI-queryable insights. The mobile app launch — Contacts by folk — with talk-to-text and a business card scanner positions folk as a capture tool in the field, not just a desktop CRM. The Interactions API beta opens the data layer to external builders.
This feed is Salesloft's combined monthly release notes post-merger, so Clari updates arrive bundled with Salesloft, Groove, and Copilot changes. The August notes are dominated by CRM plumbing, including automatic Salesforce account linking, self-service custom object controls, and a required migration to a new External Client Application before 2 September, plus the first ChatGPT-facing MCP connector. Clari's own recent additions are narrower: Copilot call scoring in June and an in-app support chatbot in July.
The agentic layer is where the investment goes, and it is sold as a tier rather than included, with the ChatGPT MCP connector requiring both the Agentic add-on and an enterprise ChatGPT subscription. At the same time the Claude MCP server lost its transcript tool to a protocol limitation, so the surface is being shaped by what each host can carry. Underneath, considerable engineering is going into CRM fidelity across merges, deletions, and custom objects, which is the unglamorous prerequisite for agents that read revenue data.
The MCP surface looks set to expand by host rather than by capability, and the External Client Application migration will dominate admin communication through the 2 September deadline.
Folk shipped MCP integration twice in this window: the original Meet folk MCP in July (connecting CRM data to AI assistants) and a follow-on folk MCP feature that turns interaction history into AI-queryable insights. The mobile app launch — Contacts by folk — with talk-to-text and a business card scanner positions folk as a capture tool in the field, not just a desktop CRM. The Interactions API beta opens the data layer to external builders.
Folk is building a CRM designed for AI-native workflows: MCP for AI assistant connectivity, talk-to-text for frictionless capture, and the Interactions API for developers who want to build on top of the sales data. The Auto-fill AI (April) and MCP launches together suggest folk is positioning as the CRM that does the data work automatically rather than requiring manual entry.
The Interactions API graduating from beta — with full read/write access to CRM data — would enable folk to power third-party AI sales tools and outbound automation workflows, expanding beyond the native product.
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Clari or Folk.
Twenty 2.52 lets apps run their own account-connection flows and adds inbox sharing.
Twenty 2.53 lets apps lock field permission actions, a day after role-aware relation pickers.
IntegCRM keeps building out invoicing, bookings, forms and email for service businesses.
folk ships a French interface weeks after moving its data storage to Europe.
GroupOffice patches its current 26.0 line and the older 25.0 line on the same afternoon.
Close takes Chloe Chat out of beta for every customer, a month after OIDC SSO.
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
Both compete on the same themes — mcp — within CRM. Folk is currently shipping more aggressively (velocity 6.3 vs 3.8), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Folk is currently shipping more aggressively (velocity 6.3 vs 3.8), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
Top Clari alternatives in CRM are ranked by recent ship velocity. Browse the "Clari alternatives" section above for the current picks, or visit /alternatives/clari for the full list with editorial commentary on each.
Top Folk alternatives in CRM are ranked by recent ship velocity. Browse the "Folk alternatives" section above for the current picks, or visit /alternatives/folk for the full list with editorial commentary on each.