Twenty
Twenty 2.52 lets apps run their own account-connection flows and adds inbox sharing.
Comparison · CRM
Close CRM vs Folk
A side-by-side editorial comparison of Close CRM and Folk — release velocity, themes, recent moves, and the top alternatives to consider.
Close CRM vs Folk: at a glance
What is Close CRM?
Close takes Chloe Chat out of beta for every customer, a month after OIDC SSO.
Close is shipping on three tracks. Its assistant Chloe is now generally available as Chloe Chat, answering pipeline questions, preparing a rep's day, analyzing data and taking actions from any page. Voice agents run on the rebuilt telephony layer with skills like Schedule Meeting, and the October 13 release added a central Security page with OIDC single sign-on alongside update-only Workflow triggers.
What is Folk?
folk ships a French interface weeks after moving its data storage to Europe.
folk is a lightweight relationship CRM that widened its surface through the summer: a mobile app, Tasks, an Interactions API and MCP connector, and EU data residency. October added phone-number lookup, calling with recording, a field-sales roundup, bulk create and update through MCP, and on October 27 a French-language interface.
Close CRM vs Folk: editorial side-by-side
Close CRM
5.0CRM
Close takes Chloe Chat out of beta for every customer, a month after OIDC SSO.
◆ Current state
Close is shipping on three tracks. Its assistant Chloe is now generally available as Chloe Chat, answering pipeline questions, preparing a rep's day, analyzing data and taking actions from any page. Voice agents run on the rebuilt telephony layer with skills like Schedule Meeting, and the October 13 release added a central Security page with OIDC single sign-on alongside update-only Workflow triggers.
◆ Where it's heading
Chloe has moved from a beta chat to the default way into the app: a command-palette fallback in September, notification threads, and now GA for all accounts. Paired with voice agents that act on phone numbers and Workflows that react to record updates, Close is building a CRM where assistants and automation do more of the work, with SSO and a security page arriving as the governance layer that buyers ask for.
◆ Prediction
Expect Chloe to gain more write actions and to connect with Workflows or voice-agent skills now that it is GA; the truncated entry doesn't list which actions it can take today.
Folk
5.0CRM
folk ships a French interface weeks after moving its data storage to Europe.
◆ Current state
folk is a lightweight relationship CRM that widened its surface through the summer: a mobile app, Tasks, an Interactions API and MCP connector, and EU data residency. October added phone-number lookup, calling with recording, a field-sales roundup, bulk create and update through MCP, and on October 27 a French-language interface.
◆ Where it's heading
Two tracks run together: the prospecting loop for human reps and an agent interface that now writes records in bulk. The French launch, after September's EU data move, shows a third: making folk easier to buy and use for European teams.
◆ Prediction
Expect further localization or EU-focused compliance work alongside more MCP write operations; the entries don't show which language comes next.
Alternatives to Close CRM and Folk
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Close CRM or Folk.
Twenty
Twenty 2.53 lets apps lock field permission actions, a day after role-aware relation pickers.
IntegCRM
IntegCRM keeps building out invoicing, bookings, forms and email for service businesses.
GroupOffice
GroupOffice patches its current 26.0 line and the older 25.0 line on the same afternoon.
Corteza
Corteza 2026.9.0 goes final after a week of single-fix candidates.
Django CRM
Django CRM spends a morning hardening itself against abusive input.
See all Close CRM alternatives → · See all Folk alternatives →
Recent activity from Close CRM and Folk
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 2d agoFolkfolk in French
- 9d agoClose CRMChloe Chat is out of beta for all Close customers
- 9d agoFolkIntroducing bulk actions in folk MCP
- 14d agoFolkfolk bundles six features for field sales reps
- 16d agoClose CRMClose adds a central Security page and OIDC single sign-on
- 17d agoClose CRMTrigger Workflows on updated events
- 21d agoFolkfolk adds calling with call recording (beta)
- 23d agoClose CRMVoice agents get a single Schedule Meeting skill
- 23d agoClose CRMTemplate Creation from Email/SMS
- 28d agoFolkLet folk find phone numbers for you
- 1mo agoFolkYour data, closer to home 🇪🇺 ⚡
- 1mo agoClose CRMAsk Chloe a question from the command palette
Frequently asked questions
What is the difference between Close CRM and Folk?
They serve adjacent needs but don't currently overlap on shipped themes. Close CRM and Folk are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Close CRM better than Folk?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Close CRM and Folk are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Close CRM?
Top Close CRM alternatives in CRM are ranked by recent ship velocity. Browse the "Close CRM alternatives" section above for the current picks, or visit /alternatives/close-crm for the full list with editorial commentary on each.
What are the best alternatives to Folk?
Top Folk alternatives in CRM are ranked by recent ship velocity. Browse the "Folk alternatives" section above for the current picks, or visit /alternatives/folk-crm for the full list with editorial commentary on each.