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Comparison · CRM

Close CRM vs GroupOffice

A side-by-side editorial comparison of Close CRM and GroupOffice — release velocity, themes, recent moves, and the top alternatives to consider.

Close CRM vs GroupOffice: at a glance

FeatureClose CRMGroupOffice
SectorCRMCRM
Velocity score5.05.0
Sparks · 30d00
Top themesai assistant, voice agents, workflow automation, securitygroupware, self-hosted, crm, maintenance releases
Last editorial update8d ago2d ago
WebsiteVisit →Visit →

What is Close CRM?

Close takes Chloe Chat out of beta for every customer, a month after OIDC SSO.

Close is shipping on three tracks. Its assistant Chloe is now generally available as Chloe Chat, answering pipeline questions, preparing a rep's day, analyzing data and taking actions from any page. Voice agents run on the rebuilt telephony layer with skills like Schedule Meeting, and the October 13 release added a central Security page with OIDC single sign-on alongside update-only Workflow triggers.

Read the full Close CRM trajectory →

What is GroupOffice?

GroupOffice patches its current 26.0 line and the older 25.0 line on the same afternoon.

GroupOffice releases 26.0.x builds about weekly and lately faster: 26.0.52 through 26.0.56 landed between October 12 and October 26. On October 26 the 25.0 line also got a patch, 25.0.114, less than half an hour before 26.0.56. Every note is the same install boilerplate, so the changelog shows cadence but not content.

Read the full GroupOffice trajectory →

Close CRM vs GroupOffice: editorial side-by-side

C5.0

Close takes Chloe Chat out of beta for every customer, a month after OIDC SSO.

◆ Current state

Close is shipping on three tracks. Its assistant Chloe is now generally available as Chloe Chat, answering pipeline questions, preparing a rep's day, analyzing data and taking actions from any page. Voice agents run on the rebuilt telephony layer with skills like Schedule Meeting, and the October 13 release added a central Security page with OIDC single sign-on alongside update-only Workflow triggers.

◆ Where it's heading

Chloe has moved from a beta chat to the default way into the app: a command-palette fallback in September, notification threads, and now GA for all accounts. Paired with voice agents that act on phone numbers and Workflows that react to record updates, Close is building a CRM where assistants and automation do more of the work, with SSO and a security page arriving as the governance layer that buyers ask for.

◆ Prediction

Expect Chloe to gain more write actions and to connect with Workflows or voice-agent skills now that it is GA; the truncated entry doesn't list which actions it can take today.

G5.0

GroupOffice patches its current 26.0 line and the older 25.0 line on the same afternoon.

◆ Current state

GroupOffice releases 26.0.x builds about weekly and lately faster: 26.0.52 through 26.0.56 landed between October 12 and October 26. On October 26 the 25.0 line also got a patch, 25.0.114, less than half an hour before 26.0.56. Every note is the same install boilerplate, so the changelog shows cadence but not content.

◆ Where it's heading

This is a mature groupware suite maintaining its current major line while 25.0 and 6.8 stay supported. Paired builds across branches suggest fixes are backported rather than left to the current line, but nothing in the entries points to new capability or a change in direction.

◆ Prediction

Expect more 26.0.x builds within days and occasional 25.0 or 6.8 patches alongside them. The entries give no basis for a feature forecast.

Alternatives to Close CRM and GroupOffice

Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Close CRM or GroupOffice.

See all Close CRM alternatives → · See all GroupOffice alternatives →

Recent activity from Close CRM and GroupOffice

Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.

  1. 3d agoGroupOfficeGroupOffice 26.0.56 maintenance build
  2. 3d agoGroupOfficeGroupOffice 25.0.114 previous-line maintenance build
  3. 9d agoGroupOfficeGroupOffice 26.0.55 maintenance build
  4. 9d agoClose CRMChloe Chat is out of beta for all Close customers
  5. 14d agoGroupOfficeGroupOffice 26.0.54 maintenance build
  6. 16d agoGroupOfficeGroupOffice 26.0.53 maintenance build
  7. 16d agoClose CRMClose adds a central Security page and OIDC single sign-on
  8. 17d agoGroupOfficev26.0.52
  9. 17d agoClose CRMTrigger Workflows on updated events
  10. 23d agoClose CRMVoice agents get a single Schedule Meeting skill
  11. 23d agoClose CRMTemplate Creation from Email/SMS
  12. 1mo agoClose CRMAsk Chloe a question from the command palette

Frequently asked questions

What is the difference between Close CRM and GroupOffice?

They serve adjacent needs but don't currently overlap on shipped themes. Close CRM and GroupOffice are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.

Is Close CRM better than GroupOffice?

Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Close CRM and GroupOffice are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.

What are the best alternatives to Close CRM?

Top Close CRM alternatives in CRM are ranked by recent ship velocity. Browse the "Close CRM alternatives" section above for the current picks, or visit /alternatives/close-crm for the full list with editorial commentary on each.

What are the best alternatives to GroupOffice?

Top GroupOffice alternatives in CRM are ranked by recent ship velocity. Browse the "GroupOffice alternatives" section above for the current picks, or visit /alternatives/groupoffice for the full list with editorial commentary on each.