Twenty
Twenty 2.52 lets apps run their own account-connection flows and adds inbox sharing.
A side-by-side editorial comparison of Nutshell and Twenty — release velocity, themes, recent moves, and the top alternatives to consider.
Nutshell adds CallRail call attribution after a quiet September
Nutshell shipped a dense run of features in August: branching email Smart Sequences, per-user quotas, calendar invitations with video links, a reworked QuickBooks Online integration, RingCentral SMS sync, revenue installments and numeric custom fields. After more than a month with no entries, it is back with a CallRail integration that ties inbound calls to the marketing source that produced them.
Twenty 2.53 lets apps lock field permission actions, a day after role-aware relation pickers.
Twenty shipped 2.53.0 and 2.53.1 on Oct 28, a day after 2.52.0. The 2.53.0 notes list only docs translations; 2.53.1 lets applications disable field permission actions on the fields they own. 2.52 had made relation pickers offer only targets the current role may update, and 2.51 replaced BlockNote with TipTap and put custom roles behind a billing entitlement.
Nutshell shipped a dense run of features in August: branching email Smart Sequences, per-user quotas, calendar invitations with video links, a reworked QuickBooks Online integration, RingCentral SMS sync, revenue installments and numeric custom fields. After more than a month with no entries, it is back with a CallRail integration that ties inbound calls to the marketing source that produced them.
Nutshell is folding jobs that usually need separate tools into the CRM: behavioral email, invoicing handoff, SMS and now call attribution. The newest move points the product toward small businesses that judge marketing spend by how often the phone rings, not only toward sales teams.
Expect more marketing-attribution reporting built on the CallRail data, since Smart Sequences and call tracking both feed the question of which channel produced a customer. The month-long gap makes the shipping cadence harder to predict.
Twenty shipped 2.53.0 and 2.53.1 on Oct 28, a day after 2.52.0. The 2.53.0 notes list only docs translations; 2.53.1 lets applications disable field permission actions on the fields they own. 2.52 had made relation pickers offer only targets the current role may update, and 2.51 replaced BlockNote with TipTap and put custom roles behind a billing entitlement.
Releases are arriving almost daily now, and the visible changes keep landing on roles and permissions, both in the CRM UI and in what installed applications can control. The SDK is tagged in lockstep with each server version, so the app platform and the permission model are evolving together.
Expect 2.53.x patches with more app-level permission controls; the published notes are too thin to say what else 2.53 contains.
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Nutshell or Twenty.
Twenty 2.52 lets apps run their own account-connection flows and adds inbox sharing.
IntegCRM keeps building out invoicing, bookings, forms and email for service businesses.
folk ships a French interface weeks after moving its data storage to Europe.
GroupOffice patches its current 26.0 line and the older 25.0 line on the same afternoon.
Close takes Chloe Chat out of beta for every customer, a month after OIDC SSO.
Corteza 2026.9.0 goes final after a week of single-fix candidates.
See all Nutshell alternatives → · See all Twenty alternatives →
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
Both compete on the same themes — crm — within CRM. Twenty is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Twenty is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
Top Nutshell alternatives in CRM are ranked by recent ship velocity. Browse the "Nutshell alternatives" section above for the current picks, or visit /alternatives/nutshell-crm for the full list with editorial commentary on each.
Top Twenty alternatives in CRM are ranked by recent ship velocity. Browse the "Twenty alternatives" section above for the current picks, or visit /alternatives/twenty-crm for the full list with editorial commentary on each.