Twenty
Twenty 2.53 lets apps lock field permission actions, a day after role-aware relation pickers.
Comparison · CRM
Nutshell vs Twenty
A side-by-side editorial comparison of Nutshell and Twenty — release velocity, themes, recent moves, and the top alternatives to consider.
Nutshell vs Twenty: at a glance
What is Nutshell?
Nutshell adds CallRail call attribution after a quiet September
Nutshell shipped a dense run of features in August: branching email Smart Sequences, per-user quotas, calendar invitations with video links, a reworked QuickBooks Online integration, RingCentral SMS sync, revenue installments and numeric custom fields. After more than a month with no entries, it is back with a CallRail integration that ties inbound calls to the marketing source that produced them.
What is Twenty?
Twenty 2.52 lets apps run their own account-connection flows and adds inbox sharing.
Twenty 2.52.0 has a breaking change: apps can now connect accounts through their own authorization flow, and members manage personal app connections from preferences. The release also adds inbox thread sharing, global chat commands, email approval review, and weekly AI credits shown in chat. Much of the rest rebuilds record-form editing for emails, phones, links, files and addresses, and brings back table and toggle controls lost in 2.51's TipTap switch.
Nutshell vs Twenty: editorial side-by-side
Nutshell
2.5CRMMKT AUTO
Nutshell adds CallRail call attribution after a quiet September
◆ Current state
Nutshell shipped a dense run of features in August: branching email Smart Sequences, per-user quotas, calendar invitations with video links, a reworked QuickBooks Online integration, RingCentral SMS sync, revenue installments and numeric custom fields. After more than a month with no entries, it is back with a CallRail integration that ties inbound calls to the marketing source that produced them.
◆ Where it's heading
Nutshell is folding jobs that usually need separate tools into the CRM: behavioral email, invoicing handoff, SMS and now call attribution. The newest move points the product toward small businesses that judge marketing spend by how often the phone rings, not only toward sales teams.
◆ Prediction
Expect more marketing-attribution reporting built on the CallRail data, since Smart Sequences and call tracking both feed the question of which channel produced a customer. The month-long gap makes the shipping cadence harder to predict.
Twenty
5.0CRM
Twenty 2.52 lets apps run their own account-connection flows and adds inbox sharing.
◆ Current state
Twenty 2.52.0 has a breaking change: apps can now connect accounts through their own authorization flow, and members manage personal app connections from preferences. The release also adds inbox thread sharing, global chat commands, email approval review, and weekly AI credits shown in chat. Much of the rest rebuilds record-form editing for emails, phones, links, files and addresses, and brings back table and toggle controls lost in 2.51's TipTap switch.
◆ Where it's heading
Twenty is pushing its app platform outward: third-party apps now own their auth and channels, and SDK packages ship in lockstep with core. Alongside it, the product is building a shared inbox and an AI chat with metered credits and human approval steps. The editor and form work shows a team still paying down 2.51's TipTap migration.
◆ Prediction
Expect a 2.52.x patch round for the new connection flow and record-form bricks, and more approval-gated AI actions in chat. Removal of the deprecated blocknote sub-field is still pending.
Alternatives to Nutshell and Twenty
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Nutshell or Twenty.
IntegCRM
IntegCRM keeps building out invoicing, bookings, forms and email for service businesses.
Folk
folk ships a French interface weeks after moving its data storage to Europe.
GroupOffice
GroupOffice patches its current 26.0 line and the older 25.0 line on the same afternoon.
Close CRM
Close takes Chloe Chat out of beta for every customer, a month after OIDC SSO.
Corteza
Corteza 2026.9.0 goes final after a week of single-fix candidates.
See all Nutshell alternatives → · See all Twenty alternatives →
Recent activity from Nutshell and Twenty
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 23h agoTwentyTwenty 2.53.1: apps can lock permissions on their own fields
- 23h agoTwentyTwenty SDK 2.53.1: apps can lock field permission actions
- 23h agoTwentyTwenty 2.53.0: docs translation update only
- 23h agoTwentyTwenty SDK 2.53.0: docs translation update only
- 1d agoTwentyTwenty 2.52: app-owned account auth, inbox sharing, chat commands
- 2d agoTwentyTwenty SDK packages npm publish run (2.52.0)
- 21d agoNutshellCallRail integration ties inbound calls to marketing sources
- 2mo agoNutshellSync RingCentral SMS to Nutshell
- 2mo agoNutshellUpdated Quickbooks Online Integration
- 2mo agoNutshellEmail Marketing Smart Sequences ⚡
- 2mo agoNutshellSchedule Meetings in Nutshell and Invite Everyone
- 2mo agoNutshellTake Full Control of Sales Quotas With Nutshell’s New Per-User Quota Management
Frequently asked questions
What is the difference between Nutshell and Twenty?
They serve adjacent needs but don't currently overlap on shipped themes. Twenty is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Nutshell better than Twenty?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Twenty is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Nutshell?
Top Nutshell alternatives in CRM are ranked by recent ship velocity. Browse the "Nutshell alternatives" section above for the current picks, or visit /alternatives/nutshell-crm for the full list with editorial commentary on each.
What are the best alternatives to Twenty?
Top Twenty alternatives in CRM are ranked by recent ship velocity. Browse the "Twenty alternatives" section above for the current picks, or visit /alternatives/twenty for the full list with editorial commentary on each.