IT-SERVICE-MANAGEMENT
OneUptime tests an AI hold on paging: the AI takes the incident first, a Page now button overrides.
Alternatives · it service management
OTOBO alternatives
The best OTOBO alternatives in it service management, ranked by Sparkpulse's velocity_score.
Updated Oct 28, 2026
Looking for the best alternatives to OTOBO? Sparkpulse tracks and ranks 4 alternatives in it service management by shipping velocity — how frequently each ships meaningful updates, verified from official changelogs. For reference, OTOBO shipped 0 meaningful updates in the last 30 days and carries a velocity score of 2.5 out of 10 in 2026. The alternatives below are ranked the same way, so you're comparing real release momentum, not marketing claims.
About OTOBO
OTOBO 11.1 leaves beta with 11.1.1, after three betas since June.
OTOBO tagged 11.1.1 on Oct 26, the first non-beta 11.1 release in the feed after betas in June, July and September; no 11.1.0 final appears. Releases come as bare GitHub tags without notes, so what 11.1 changes isn't visible here. The project also maintains the 11.0 and 10.1 branches.
Velocity 2.5 · Last update 2d ago
Top 4 alternatives to OTOBO
Ranked by recent ship velocity. Tap any card for the full editorial breakdown, or pivot to a head-to-head.
IT-SERVICE-MANAGEMENT
Zabbix 8.0 reaches its second release candidate while three LTS branches keep a monthly beat.
IT-SERVICE-MANAGEMENT
GLPI 12 is in release-candidate polish, and rc2 and rc3 changed nothing in the headline scope.
IT-SERVICE-MANAGEMENT
Znuny's latest releases are security dependency patches across two supported lines.
OTOBO vs alternatives — shipping velocity at a glance
Velocity score (0–10) and meaningful releases shipped in the last 30 days, from official changelogs. Higher = shipping faster.
The 4 best OTOBO alternatives, in depth
1. OneUptime · velocity 5.0
OneUptime tests an AI hold on paging: the AI takes the incident first, a Page now button overrides.
Its velocity score of 5.0/10 reflects longer-term release cadence.
Where OTOBO leans on itsm, helpdesk and open source, OneUptime focuses on incident management, on call and ai triage.
OneUptime and OTOBO have shipped at a similar pace over the last 30 days, so the decision comes down to fit and feature depth.
2. Zabbix · velocity 5.0
Zabbix 8.0 reaches its second release candidate while three LTS branches keep a monthly beat.
Its velocity score of 5.0/10 reflects longer-term release cadence.
Where OTOBO leans on itsm, helpdesk and open source, Zabbix focuses on monitoring, lts and release cadence.
Zabbix and OTOBO have shipped at a similar pace over the last 30 days, so the decision comes down to fit and feature depth.
3. GLPI · velocity 5.0
GLPI 12 is in release-candidate polish, and rc2 and rc3 changed nothing in the headline scope.
Its velocity score of 5.0/10 reflects longer-term release cadence.
Where OTOBO leans on itsm, helpdesk and open source, GLPI focuses on itsm, open source and major release.
GLPI and OTOBO have shipped at a similar pace over the last 30 days, so the decision comes down to fit and feature depth.
4. Znuny · velocity 0.0
Znuny's latest releases are security dependency patches across two supported lines.
Its velocity score of 0.0/10 reflects longer-term release cadence.
Where OTOBO leans on itsm, helpdesk and open source, Znuny focuses on itsm, help desk and security.
Znuny and OTOBO have shipped at a similar pace over the last 30 days, so the decision comes down to fit and feature depth.
Frequently asked questions
What are the best alternatives to OTOBO?
The top OTOBO alternatives we currently track in it service management are OneUptime, Zabbix, GLPI, Znuny, ranked by recent ship velocity.
How is this list of OTOBO alternatives ranked?
Alternatives are ranked by Sparkpulse's velocity_score — release cadence + 30-day spark count + sector-relative ship rate.
Can I compare OTOBO directly with one of these alternatives?
Yes — every card has a "Compare with OTOBO" link to a side-by-side /compare page.