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Comparison · it-service-management

OTOBO vs Zabbix

A side-by-side editorial comparison of OTOBO and Zabbix — release velocity, themes, recent moves, and the top alternatives to consider.

Shared themes:open-source

OTOBO vs Zabbix: at a glance

FeatureOTOBOZabbix
Sectorit-service-managementit-service-management
Velocity score2.55.0
Sparks · 30d00
Top themesitsm, helpdesk, open-source, release-branchesmonitoring, lts, release-cadence, open-source
Last editorial update2d ago3d ago
WebsiteVisit →Visit →

What is OTOBO?

OTOBO 11.1 leaves beta with 11.1.1, after three betas since June.

OTOBO tagged 11.1.1 on Oct 26, the first non-beta 11.1 release in the feed after betas in June, July and September; no 11.1.0 final appears. Releases come as bare GitHub tags without notes, so what 11.1 changes isn't visible here. The project also maintains the 11.0 and 10.1 branches.

Read the full OTOBO trajectory →

What is Zabbix?

Zabbix 8.0 reaches its second release candidate while three LTS branches keep a monthly beat.

Zabbix ships release candidates across 6.0, 7.0 and 7.4 in tight monthly batches; the October round landed 7.4.16rc1, 7.0.32rc1 and 6.0.49rc1 within two days. The 8.0 line moved from rc1 on October 1 to rc2 on October 21. The notes carry no feature detail, so the visible signal is cadence, not content.

Read the full Zabbix trajectory →

OTOBO vs Zabbix: editorial side-by-side

O
OTOBO
IT-SERVICE-MANAGEMENT
2.5

OTOBO 11.1 leaves beta with 11.1.1, after three betas since June.

◆ Current state

OTOBO tagged 11.1.1 on Oct 26, the first non-beta 11.1 release in the feed after betas in June, July and September; no 11.1.0 final appears. Releases come as bare GitHub tags without notes, so what 11.1 changes isn't visible here. The project also maintains the 11.0 and 10.1 branches.

◆ Where it's heading

OTOBO has released in batches across three branches (10.1, 11.0, 11.1 beta) roughly every two months. With 11.1 now on a patch number, upcoming batches should treat 11.1 as the main line while 11.0 and 10.1 get maintenance patches.

◆ Prediction

Expect 11.1.2 alongside 11.0.19 and 10.1.20 in the next batch. Whether 10.1 support ends now that 11.1 is out is unclear from the entries.

Z
Zabbix
IT-SERVICE-MANAGEMENT
5.0

Zabbix 8.0 reaches its second release candidate while three LTS branches keep a monthly beat.

◆ Current state

Zabbix ships release candidates across 6.0, 7.0 and 7.4 in tight monthly batches; the October round landed 7.4.16rc1, 7.0.32rc1 and 6.0.49rc1 within two days. The 8.0 line moved from rc1 on October 1 to rc2 on October 21. The notes carry no feature detail, so the visible signal is cadence, not content.

◆ Where it's heading

This is a mature maintenance machine: every branch moves together roughly every four weeks, and 8.0 is now three weeks into its candidate phase. Once 8.0 goes final, the support matrix either widens to four branches or retires the oldest.

◆ Prediction

Expect 8.0.0 final or an rc3 next, alongside the November maintenance round for 6.0, 7.0 and 7.4. The entries do not show whether 6.0 support is ending.

Alternatives to OTOBO and Zabbix

Other it-service-management products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either OTOBO or Zabbix.

See all OTOBO alternatives → · See all Zabbix alternatives →

Recent activity from OTOBO and Zabbix

Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.

  1. 3d agoOTOBOOTOBO 11.1.1: first stable tag on the 11.1 line
  2. 8d agoZabbixZabbix 8.0 second release candidate
  3. 15d agoZabbix7.4.16 maintenance release candidate
  4. 16d agoZabbix7.0.32 maintenance release candidate
  5. 16d agoZabbix6.0.49 maintenance release candidate
  6. 28d agoZabbixZabbix 8.0 first release candidate
  7. 1mo agoOTOBOOTOBO 11.1.0 beta 3
  8. 1mo agoOTOBOOTOBO 11.0.18 maintenance release
  9. 1mo agoOTOBOOTOBO 10.1.19 maintenance release
  10. 1mo agoZabbix7.4.15 maintenance release candidate
  11. 3mo agoOTOBOOTOBO 11.1.0 beta 2
  12. 3mo agoOTOBOOTOBO 11.0.17 maintenance release

Frequently asked questions

What is the difference between OTOBO and Zabbix?

Both compete on the same themes — open-source — within it-service-management. Zabbix is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.

Is OTOBO better than Zabbix?

Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Zabbix is currently shipping more aggressively (velocity 5.0 vs 2.5), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other it-service-management products to evaluate alongside.

What are the best alternatives to OTOBO?

Top OTOBO alternatives in it-service-management are ranked by recent ship velocity. Browse the "OTOBO alternatives" section above for the current picks, or visit /alternatives/otobo for the full list with editorial commentary on each.

What are the best alternatives to Zabbix?

Top Zabbix alternatives in it-service-management are ranked by recent ship velocity. Browse the "Zabbix alternatives" section above for the current picks, or visit /alternatives/zabbix for the full list with editorial commentary on each.