Twenty
Twenty 2.52 lets apps run their own account-connection flows and adds inbox sharing.
Comparison · CRM
Close CRM vs Monica
A side-by-side editorial comparison of Close CRM and Monica — release velocity, themes, recent moves, and the top alternatives to consider.
Close CRM vs Monica: at a glance
What is Close CRM?
Close takes Chloe Chat out of beta for every customer, a month after OIDC SSO.
Close is shipping on three tracks. Its assistant Chloe is now generally available as Chloe Chat, answering pipeline questions, preparing a rep's day, analyzing data and taking actions from any page. Voice agents run on the rebuilt telephony layer with skills like Schedule Meeting, and the October 13 release added a central Security page with OIDC single sign-on alongside update-only Workflow triggers.
What is Monica?
v5 'Chandler' rewrite stalled in beta — newest release is over a year old
Monica's entire recent history is the v5.0.0 'Chandler' rewrite, a ground-up rebuild first released in June 2023 and progressing through five betas. The latest, beta.5 (April 2025), added a Typesense search connector and Keycloak/Kanidm SSO among many fixes. But it is now the newest entry by more than a year, with no stable v5 or further beta since.
Close CRM vs Monica: editorial side-by-side
Close CRM
5.0CRM
Close takes Chloe Chat out of beta for every customer, a month after OIDC SSO.
◆ Current state
Close is shipping on three tracks. Its assistant Chloe is now generally available as Chloe Chat, answering pipeline questions, preparing a rep's day, analyzing data and taking actions from any page. Voice agents run on the rebuilt telephony layer with skills like Schedule Meeting, and the October 13 release added a central Security page with OIDC single sign-on alongside update-only Workflow triggers.
◆ Where it's heading
Chloe has moved from a beta chat to the default way into the app: a command-palette fallback in September, notification threads, and now GA for all accounts. Paired with voice agents that act on phone numbers and Workflows that react to record updates, Close is building a CRM where assistants and automation do more of the work, with SSO and a security page arriving as the governance layer that buyers ask for.
◆ Prediction
Expect Chloe to gain more write actions and to connect with Workflows or voice-agent skills now that it is GA; the truncated entry doesn't list which actions it can take today.
Monica
0.0CRM
v5 'Chandler' rewrite stalled in beta — newest release is over a year old
◆ Current state
Monica's entire recent history is the v5.0.0 'Chandler' rewrite, a ground-up rebuild first released in June 2023 and progressing through five betas. The latest, beta.5 (April 2025), added a Typesense search connector and Keycloak/Kanidm SSO among many fixes. But it is now the newest entry by more than a year, with no stable v5 or further beta since.
◆ Where it's heading
The arc is a long, slowing beta cycle that appears to have stalled. Early betas shipped broad feature sets; later ones narrowed to incremental fixes and self-hoster conveniences (SSO, search backends, DAV sync). The gap since April 2025 is the dominant signal: momentum on the rewrite has visibly stalled and a stable v5 has not materialized.
◆ Prediction
Hard to call given the year-plus silence — either a long-delayed v5 stable cut or continued dormancy. The entries don't support confidence either way; the absence of recent activity is itself the most telling data point.
Alternatives to Close CRM and Monica
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Close CRM or Monica.
Twenty
Twenty 2.53 lets apps lock field permission actions, a day after role-aware relation pickers.
IntegCRM
IntegCRM keeps building out invoicing, bookings, forms and email for service businesses.
Folk
folk ships a French interface weeks after moving its data storage to Europe.
GroupOffice
GroupOffice patches its current 26.0 line and the older 25.0 line on the same afternoon.
Corteza
Corteza 2026.9.0 goes final after a week of single-fix candidates.
See all Close CRM alternatives → · See all Monica alternatives →
Recent activity from Close CRM and Monica
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 9d agoClose CRMChloe Chat is out of beta for all Close customers
- 16d agoClose CRMClose adds a central Security page and OIDC single sign-on
- 17d agoClose CRMTrigger Workflows on updated events
- 23d agoClose CRMVoice agents get a single Schedule Meeting skill
- 23d agoClose CRMTemplate Creation from Email/SMS
- 1mo agoClose CRMAsk Chloe a question from the command palette
- 1y agoMonicabeta.5: Typesense search and Keycloak/Kanidm SSO
- 2y agoMonicabeta.4: more vCard exports, markdown notes
- 3y agoMonicabeta.3: DAV client subscriptions and groups
- 3y agoMonicabeta.2: instance administrator, Telegram setup
- 3y agoMonicabeta.1: first release of the Chandler rewrite ⚡
Frequently asked questions
What is the difference between Close CRM and Monica?
They serve adjacent needs but don't currently overlap on shipped themes. Close CRM is currently shipping more aggressively (velocity 5.0 vs 0.0), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is Close CRM better than Monica?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Close CRM is currently shipping more aggressively (velocity 5.0 vs 0.0), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
What are the best alternatives to Close CRM?
Top Close CRM alternatives in CRM are ranked by recent ship velocity. Browse the "Close CRM alternatives" section above for the current picks, or visit /alternatives/close-crm for the full list with editorial commentary on each.
What are the best alternatives to Monica?
Top Monica alternatives in CRM are ranked by recent ship velocity. Browse the "Monica alternatives" section above for the current picks, or visit /alternatives/monica for the full list with editorial commentary on each.