Twenty
Twenty 2.52 lets apps run their own account-connection flows and adds inbox sharing.
A side-by-side editorial comparison of Planhat and Streak — release velocity, themes, recent moves, and the top alternatives to consider.
Planhat doubles down on automation — Portals, Task dependencies, AI steps, OAuth — for scaled CS ops.
Planhat's recent stream skews heavily toward automation infrastructure for customer-success teams. New advanced Task dependencies, automated end-to-end Portal setup, full execution logs for Automation Runs, and live company-field merge tags in Dashboards and Presentations all reduce the manual per-account work that defines mid-tier CSM tooling. OAuth connections enter Labs, replacing API-key plumbing for integrations.
Streak wires automations to email and call activity, turning Gmail CRM into an event-driven workflow engine.
Streak is deepening its Gmail-native CRM position by tying automations directly to email threads, calls, and meeting notes — any new activity in a pipeline box can now trigger an automation. The Claude connector (one-click MCP integration) and an expanded MCP server for creating/updating records complete a trifecta of LLM-adjacent features shipped over the past few months.
Planhat's recent stream skews heavily toward automation infrastructure for customer-success teams. New advanced Task dependencies, automated end-to-end Portal setup, full execution logs for Automation Runs, and live company-field merge tags in Dashboards and Presentations all reduce the manual per-account work that defines mid-tier CSM tooling. OAuth connections enter Labs, replacing API-key plumbing for integrations.
The product is moving from a health-score-and-playbook CS platform toward a low-code automation backbone for customer-success orgs. Recent additions of frontier LLMs (Claude Sonnet/Opus 4.6, GPT 5.4) into AI Automation steps, combined with portal-creation building blocks, position Planhat as a CS workflow engine that runs without per-account human babysitting.
Expect more native AI step types (action-taking, deeper retrieval), OAuth graduating out of Labs into the standard integrations surface, and continued investment in automation observability — failure analytics, retry policies, version history.
Streak is deepening its Gmail-native CRM position by tying automations directly to email threads, calls, and meeting notes — any new activity in a pipeline box can now trigger an automation. The Claude connector (one-click MCP integration) and an expanded MCP server for creating/updating records complete a trifecta of LLM-adjacent features shipped over the past few months.
Streak is moving from a passive data store (CRM you update manually) toward an active workflow layer (CRM that reacts to what happens in your Gmail). AI citations, the Claude connector, and expanded MCP capabilities collectively suggest Streak's differentiation will be depth of LLM integration for a Gmail-native context — not competing with Salesforce on breadth.
The next likely move is AI-generated pipeline updates triggered by email activity — automations that don't just fire when email activity happens, but read the email content and fill in deal fields based on what was discussed.
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Planhat or Streak.
Twenty 2.52 lets apps run their own account-connection flows and adds inbox sharing.
Twenty 2.53 lets apps lock field permission actions, a day after role-aware relation pickers.
IntegCRM keeps building out invoicing, bookings, forms and email for service businesses.
folk ships a French interface weeks after moving its data storage to Europe.
GroupOffice patches its current 26.0 line and the older 25.0 line on the same afternoon.
Close takes Chloe Chat out of beta for every customer, a month after OIDC SSO.
See all Planhat alternatives → · See all Streak alternatives →
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
They serve adjacent needs but don't currently overlap on shipped themes. Streak is currently shipping more aggressively (velocity 6.3 vs 5.0), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Streak is currently shipping more aggressively (velocity 6.3 vs 5.0), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
Top Planhat alternatives in CRM are ranked by recent ship velocity. Browse the "Planhat alternatives" section above for the current picks, or visit /alternatives/planhat for the full list with editorial commentary on each.
Top Streak alternatives in CRM are ranked by recent ship velocity. Browse the "Streak alternatives" section above for the current picks, or visit /alternatives/streak for the full list with editorial commentary on each.