Twenty
Twenty 2.52 lets apps run their own account-connection flows and adds inbox sharing.
A side-by-side editorial comparison of Folk and Keap — release velocity, themes, recent moves, and the top alternatives to consider.
folk ships a French interface weeks after moving its data storage to Europe.
folk is a lightweight relationship CRM that widened its surface through the summer: a mobile app, Tasks, an Interactions API and MCP connector, and EU data residency. October added phone-number lookup, calling with recording, a field-sales roundup, bulk create and update through MCP, and on October 27 a French-language interface.
Keap is folding deeper into the Thryv platform; the v2 REST API just hit parity.
Keap publishes a regular monthly product roundup covering automations, email, branding, and reporting. The biggest single move in the last cycle is the Thryv v2 REST API reaching full feature parity with the legacy XMLRPC API, with new SDKs alongside it. Branding and copy across recent updates increasingly leads with Thryv rather than Keap, suggesting the post-acquisition merge is now visible in product surfaces.
folk is a lightweight relationship CRM that widened its surface through the summer: a mobile app, Tasks, an Interactions API and MCP connector, and EU data residency. October added phone-number lookup, calling with recording, a field-sales roundup, bulk create and update through MCP, and on October 27 a French-language interface.
Two tracks run together: the prospecting loop for human reps and an agent interface that now writes records in bulk. The French launch, after September's EU data move, shows a third: making folk easier to buy and use for European teams.
Expect further localization or EU-focused compliance work alongside more MCP write operations; the entries don't show which language comes next.
Keap publishes a regular monthly product roundup covering automations, email, branding, and reporting. The biggest single move in the last cycle is the Thryv v2 REST API reaching full feature parity with the legacy XMLRPC API, with new SDKs alongside it. Branding and copy across recent updates increasingly leads with Thryv rather than Keap, suggesting the post-acquisition merge is now visible in product surfaces.
Keap is on a steady CRM-feature cadence — scheduling, segmentation, email deliverability, automation triggers — while the underlying platform shifts under the Thryv brand and API. Developer ecosystem work (v2 REST + SDKs) signals an attempt to revive third-party integration momentum that XMLRPC was bottlenecking. Expect Keap-branded surfaces to keep narrowing as Thryv consolidates the small-business suite.
The XMLRPC API has a deprecation window coming — likely a public timeline within a quarter or two. Cross-product features (booking, reputation, marketing) will increasingly land as Thryv-branded rather than Keap-branded, accelerating the brand transition.
Other CRM products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either Folk or Keap.
Twenty 2.52 lets apps run their own account-connection flows and adds inbox sharing.
Twenty 2.53 lets apps lock field permission actions, a day after role-aware relation pickers.
IntegCRM keeps building out invoicing, bookings, forms and email for service businesses.
GroupOffice patches its current 26.0 line and the older 25.0 line on the same afternoon.
Close takes Chloe Chat out of beta for every customer, a month after OIDC SSO.
Corteza 2026.9.0 goes final after a week of single-fix candidates.
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
Both compete on the same themes — crm — within CRM. Folk is currently shipping more aggressively (velocity 5.0 vs 0.0), with 0 editorial sparks in the last 30 days against 0. See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. Folk is currently shipping more aggressively (velocity 5.0 vs 0.0), with 0 editorial sparks in the last 30 days against 0. For your specific use case, the alternatives sections above list other CRM products to evaluate alongside.
Top Folk alternatives in CRM are ranked by recent ship velocity. Browse the "Folk alternatives" section above for the current picks, or visit /alternatives/folk-crm for the full list with editorial commentary on each.
Top Keap alternatives in CRM are ranked by recent ship velocity. Browse the "Keap alternatives" section above for the current picks, or visit /alternatives/keap for the full list with editorial commentary on each.