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Alternatives · Support
Richpanel alternatives
The best Richpanel alternatives in Support, ranked by Sparkpulse's velocity_score.
About Richpanel
Richpanel is racing to make its inbox the only tab a support agent ever needs.
Richpanel is on an integration-breadth sprint. Recent releases wired in phone (RingCentral, JustCall), the full AfterShip post-purchase suite (Tracking, Returns, Warranty), and commerce backends (SellerCloud, BigCommerce, Appstle) so agents can see and act on orders, returns, and calls without leaving a conversation. Alongside integrations it shipped native SLA management. The consistent goal is to collapse the support workflow into one inbox.
Velocity 5.0 · Last update 1d ago
Top 12 alternatives to Richpanel
Ranked by recent ship velocity. Tap any card for the full editorial breakdown, or pivot to a head-to-head.
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LiveAgent wires up paid AI usage while running a heavy fix-and-security cadence
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Hatz AI is building a governed, white-label AI layer for managed service providers
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Twilio is hardening messaging into regulated-industry infrastructure — consent, compliance, HIPAA.
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Plain is rebuilding customer support around autonomous agents Ari and Sidekick
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Thread is turning its MSP helpdesk into a full Voice AI platform, now reaching outbound calls.
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Re:amaze matures its AI support agent with testing and visibility tools
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Formbricks is hardening its 5.1 line with a steady run of backported fixes.
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HelpSpot layers AI and an MCP server onto a long-standing self-hosted help desk
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An IT-media brand whose feed is journalism, not a product changelog
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Supportbench's feed is all helpdesk-migration and competitor-comparison content, not product news
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Social Intents' crawled feed is SEO blog content, not product releases
Frequently asked questions
What are the best alternatives to Richpanel?
The top Richpanel alternatives we currently track in Support are Sleekplan, LiveAgent, Hatz AI, Twilio, Plain, ranked by recent ship velocity.
How is this list of Richpanel alternatives ranked?
Alternatives are ranked by Sparkpulse's velocity_score — release cadence + 30-day spark count + sector-relative ship rate.
Can I compare Richpanel directly with one of these alternatives?
Yes — every card has a "Compare with Richpanel" link to a side-by-side /compare page.