LiveAgent
LiveAgent's 5.70 branch adds Mistral and Gemini, live call transcription and message translation.
Comparison · Support
DoneDone vs Formbricks
A side-by-side editorial comparison of DoneDone and Formbricks — release velocity, themes, recent moves, and the top alternatives to consider.
DoneDone vs Formbricks: at a glance
What is DoneDone?
DoneDone smooths daily work: paste-in checklists and replies that keep their formatting.
DoneDone's latest release is two quality-of-life changes. New checklists open a popup where items can be typed or pasted in bulk, and replies now keep bold, italics and lists. They follow a busy late summer: workflow automations, custom fields, email-to-task, allow/block filters, and one email connection feeding several Mailboxes.
What is Formbricks?
Formbricks' third 6.1 release candidate is upgrade and workspace-limit fixes, not new surface.
Formbricks' 6.0 RC cycle in September renamed Unify to Analyze, put Act in Beta, capped unlicensed self-hosted installs at one workspace and added MCP OAuth. 6.1.0-rc.1 brought the v3 responses API, MCP read and write scopes for responses and per-webhook background delivery. rc.2 and rc.3 are backport batches; rc.3 enforces the workspace limit inside the creating transaction, removes a Zod eval probe from the survey renderer and fixes online-upgrade edge cases around Cube. The feed still shows no 6.0.0 stable tag.
DoneDone vs Formbricks: editorial side-by-side
DoneDone
5.0SUPPORT
DoneDone smooths daily work: paste-in checklists and replies that keep their formatting.
◆ Current state
DoneDone's latest release is two quality-of-life changes. New checklists open a popup where items can be typed or pasted in bulk, and replies now keep bold, italics and lists. They follow a busy late summer: workflow automations, custom fields, email-to-task, allow/block filters, and one email connection feeding several Mailboxes.
◆ Where it's heading
After two substantive launches (automations and custom fields), DoneDone has shifted to tightening the email-driven support workflow and cutting friction in everyday task handling. The cadence is roughly one or two updates a month, each narrow in scope.
◆ Prediction
Expect more email-pipeline and checklist refinements; automations may gain new triggers, given checklist templates already hook into status changes.
Formbricks
5.0SUPPORT
Formbricks' third 6.1 release candidate is upgrade and workspace-limit fixes, not new surface.
◆ Current state
Formbricks' 6.0 RC cycle in September renamed Unify to Analyze, put Act in Beta, capped unlicensed self-hosted installs at one workspace and added MCP OAuth. 6.1.0-rc.1 brought the v3 responses API, MCP read and write scopes for responses and per-webhook background delivery. rc.2 and rc.3 are backport batches; rc.3 enforces the workspace limit inside the creating transaction, removes a Zod eval probe from the survey renderer and fixes online-upgrade edge cases around Cube. The feed still shows no 6.0.0 stable tag.
◆ Where it's heading
The commercial gating from 6.0 is now paired with programmatic access: responses and feedback records become data that agents and integrations read and write through a documented API and MCP. rc.3's transactional workspace-limit check shows the licensing cap is being made race-proof, and the Cube digest-pinning guidance signals that self-hosted upgrades remain the riskiest part of the release.
◆ Prediction
Expect one or two more 6.1 release candidates focused on upgrade paths before a stable tag; when 6.0 or 6.1 reaches stable still can't be read from the entries.
Alternatives to DoneDone and Formbricks
Other Support products tracked by Sparkpulse, ranked by recent ship velocity. Each card links to a full editorial trajectory and lets you pivot into a head-to-head comparison with either DoneDone or Formbricks.
Service Fusion
Service Fusion's feed stays on buyer guides, now an HVAC technician tool list.
Tawk.to
tawk.to's widget 4.4.0 turns to keyboard and screen-reader fixes after a run of form work.
Libredesk
Libredesk moves to v2.9.1 candidates with AI reply handling and security audit fixes.
Live Helper Chat
Live Helper Chat 4.97 lets bots read file captions and OCR text and react to uploads.
Twilio
Twilio follows Cohorts with three GA control APIs for webhooks, recording and caller trust.
See all DoneDone alternatives → · See all Formbricks alternatives →
Recent activity from DoneDone and Formbricks
Latest ship moves from both products, interleaved chronologically. ⚡ = editorial spark.
- 5d agoDoneDoneSmall Improvements to Checklists and Replies
- 10d agoFormbricks6.1 RC3: race-proof workspace cap and online-upgrade fixes
- 13d agoFormbricks6.1 RC2: v3 API validation, incremental extraction, upgrade fixes
- 15d agoFormbricks6.1 RC1: v3 responses API, MCP response access, webhook jobs
- 16d agoDoneDoneNew: Use One Email Connection Across Multiple Mailboxes
- 1mo agoDoneDoneUpdated Email Filters!
- 1mo agoFormbricks6.0.0 RC5: Helm Envoy safeguards
- 1mo agoFormbricks6.0.0 RC4: Gateway API v1.5 support
- 1mo agoFormbricks6.0.0 RC3: bug fixes and trial duration A/B test
- 1mo agoDoneDoneCustom Fields are live! 🎉 ⚡
- 2mo agoDoneDoneCreate Project Tasks from Email!
- 2mo agoDoneDoneNew: Workflow Automations! ⚡
Frequently asked questions
What is the difference between DoneDone and Formbricks?
They serve adjacent needs but don't currently overlap on shipped themes. DoneDone and Formbricks are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). See the at-a-glance table above for a side-by-side breakdown of velocity, recent sparks, and editorial themes.
Is DoneDone better than Formbricks?
Sparkpulse doesn't pick a winner — we score release velocity, not feature parity. DoneDone and Formbricks are shipping at a similar cadence (velocity 5.0 vs 5.0, both within Sparkpulse's "active" band). For your specific use case, the alternatives sections above list other Support products to evaluate alongside.
What are the best alternatives to DoneDone?
Top DoneDone alternatives in Support are ranked by recent ship velocity. Browse the "DoneDone alternatives" section above for the current picks, or visit /alternatives/donedone for the full list with editorial commentary on each.
What are the best alternatives to Formbricks?
Top Formbricks alternatives in Support are ranked by recent ship velocity. Browse the "Formbricks alternatives" section above for the current picks, or visit /alternatives/formbricks for the full list with editorial commentary on each.